This is part of a Finding Happiness Course offered for professional CEU’s. Click HERE to learn more about this and other courses on Learn Formula. --- Support this podcast: https://podcasters.spotify.com/pod/show/the-resilient-pathway/support

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This is part of a Crisis Communication Course offered for professional CEU’s. Click HERE to learn more about this and other courses on Learn Formula. --- Support this podcast: https://podcasters.spotify.com/pod/show/the-resilient-pathway/support

This is part of a Crisis Communication Course offered for professional CEU’s. Click HERE to learn more about this and other courses on Learn Formula.  --- Support this podcast: https://podcasters.spotify.com/pod/show/the-resilient-pathway/support

This is audio from the online course, Culture Strategy: Change Management, & you are welcome to listen to the audio of episode 1 from the Agilempath podcast. To purchase the online class: https://theresilientpathway.com/Online-Courses To listen to all online courses with audio commercial free on Patreon: https://www.patreon.com/theresilientpathway For content including videos, articles, commercial free podcast episodes: https://alexia.substack.com/subscribe The AgilEmpath podcast episodes featuring online class content are part of the paid Substack newsletter. --- Support this podcast: https://podcasters.spotify.com/pod/show/the-resilient-pathway/support

This is audio from the online course,Motivating Multi Generational Teams, & you are welcome to listen to the audio of episode 1 from the Agilempath podcast.  To purchase the online class: https://theresilientpathway.com/Online-Courses To listen to all online courses with audio commercial free on Patreon: https://www.patreon.com/theresilientpathway For content including videos, articles, commercial free podcast episodes: https://alexia.substack.com/subscribe The AgilEmpath podcast episodes featuring online class content are part of the paid Substack newsletter.  --- Support this podcast: https://podcasters.spotify.com/pod/show/the-resilient-pathway/support

Suzanne Jones & Alexia Georghiou converse about communication techniques that will heal our nation. Interesting collaboration among two women who think very differently about some politics and religious views. What we have in common is virtues of respect, gratitude, & humility. This is what matters most! We can never change one another's minds on topics. We can empathize, listen and help meet one another's needs of validation through listening. We all need to be and feel heard. This will heal the divide. Download the Handbook for Communication in the 21st Century by Suzanne Jones here: https://payhip.com/b/2i3J Visit The Resilient Pathway website here: https://www.theresilientpathway.com  Your support helps us continue to do what we love most; help others with content to increase life fulfillment! www.buymeacoffee.com/alexia “Please feel free to leave kind feedback – your kind ratings help my gigs thrive!” https://g.page/AlexiaGeorghiou/review?rc --- Support this podcast: https://podcasters.spotify.com/pod/show/the-resilient-pathway/support

Everyone needs understanding of AI: Artificial Intelligence. What is it? How does it affect me? What are the privacy and bias concerns for citizens around the world? No person, organization or government is exempt from the coming impact. We need education to ensure humane ethics are followed as AI is implemented. There are limited laws regulating this area of life, and the implications of this is dire. Who is responsible to ensure AI is implemented with fairness? Every single one of us! This book has been written by Alexia Georghiou who brings 25 years of experience & expertise with medical ethics through her work in community mental health & social work. Alexia has served as a HIPAA Privacy Officer and has specific training in Bias. She recently completed the course, ‘AI for Everyone,’ on Coursera, gaining understanding of Artificial Intelligence. Her book combines the ethics of her profession as a counselor and social worker, challenging the reader to think about ethics with AI. All of the frailty of humanity with our conflict, & bias has given artificial intelligence data through our history. This has resulted in an already flawed system. Fairness is the ultimate end game for the integration of AI with human beings. We are in charge and have a voice. It’s important for each of us, within our realm of influence, to create positive change. If you have never felt oppression, being marginalized, under suspicion, or treated unfairly; begin to ask others what their experiences have been. Our story needs to be told by us. AI is gathering, & analyzing data, with output into the system. This system is scoring us. What is the story it tells? What are the implications of this scoring for our rights and privileges? We need to advocate for our data to no longer be sold without our knowledge or permission. Laws need to be created to regulate what tech companies can and cannot do. We do not understand what is happening. Hopefully this book has opened your eyes to begin to comprehend the importance of AI. Let’s use our voice for a collective good. We have fought long enough with each other. What matters is for our future to be fair for all. This artificial intelligence that few comprehend is the vehicle for our future. We need to be proactive in our implementation of practices that are equitable in nature.   The E-Book is on Amazon, Google Play, ITunes, Barnes & Nobles Also available on my website: https://www.theresilientpathway.com/AI Visit my Amazon author page: https://www.amazon.com/~/e/B08CGGWM9X --- Support this podcast: https://podcasters.spotify.com/pod/show/the-resilient-pathway/support

Listening to hear is a skills building course that will improve connection with ourselves & others. This book is your map of success with communication.Visit sections frequently to repeat the exercises. Your effort will be recognized as you intentionally listen as others share.We are emotional, intuitive beings when we tune in. Let's not fear the intensity of emotions, learning to regulate them.Stop thoughts from entering, that would navigate us to distractions. Keep focus on what is being said verbally & non-verbally. When there is incongruence in the two, look to the non-verbal communication for keys to what the person is really saying.Let it go if you cannot control it, doing what you can with what is within your control.Listen for the other person's perspective & feelings, validating them even if you do not understand what they are experiencing.Avoid giving advice, instead asking open ended questions.Ask for clarification when something offends you, listening for insight.BE & Become a great listener. Check out our E-Book, Downloadable & Fillable PDF, & Workbook: https://theresilientpathway.com/Listening-to-Hear --- Support this podcast: https://podcasters.spotify.com/pod/show/the-resilient-pathway/support

Author Your Path to Success by exploring the power of communication, problem solving, empathy, belonging & creativity. The Framework for Successful Customer Service is a guide to soften your approach to finding solutions with ease. You can harness the energy and create positive interaction every time without sacrificing your own well-being. Develop the professional acumen for resiliency with human interaction.  Tell your story & what makes your tree of life thrive.  Map the customer's story with empathy.  Follow the Framework every time!  This is your path to success! Alexia Georghiou is an International Speaker, Author, Life Coach & Consultant who teaches The Framework for Successful Customer Service across industries. Every person who interacts with human beings at work needs this book. Soft skills are a commodity that artificial intelligence will not be able to replace. Level up your competencies by working through the material offered in this book. We can offer the customer a solution meeting their needs and wants, without sacrificing our own well-being. Integrating work and life is not easy in this ever changing world. Use empathy mapping for the customer. Author your pathway to success today.Art is to dream with daily choices, be in the moment, grasp the realities of our past, and move forward to a future.~Alexia Georghiou Adapted from my E-Book, The Framework for Successful Customer Service: Communication | Problem Solving | Empathy | Belonging | Creativity, now available on Amazon, Google Play, ITunes, Barnes & Nobles in 60 countries Visit my Amazon author page: https://www.amazon.com/~/e/B08CGGWM9X Visit my Website to learn about Life Coaching Curriculum, my Substack newsletter and to schedule a complimentary consultation with Alexia. www.theresilientpathway.com --- Support this podcast: https://podcasters.spotify.com/pod/show/the-resilient-pathway/support