In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis welcomes back Kate Behr, consultant at Core Business Solutions, for a deep dive into the practical tools that drive continuous improvement under ISO 9001. Together, they unpack essential concepts like the Plan-Do-Check-Act (PDCA) cycle, root cause analysis, internal audits, and corrective and preventive actions, explaining how these methods help organizations strengthen their processes and culture of quality. Kate shares expert insights on overcoming common pitfalls, engaging employees in improvement efforts, and using tools like AI to enhance quality management systems. Whether you’re new to ISO or a seasoned professional, this episode offers actionable strategies to keep your QMS alive, evolving, and effective. Helpful Resources:How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implementedFor All Things ISO Contact us at 866.354.0300 or email us at [email protected]A Plethora of Articles: https://www.thecoresolution.com/free-learning-resourcesISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting