In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis welcomes Bruce Newman, consultant at CORE, to break down AS9100 certification and why it matters for aerospace-related organizations. Bruce explains how AS9100 builds on ISO 9001 with stricter requirements for safety, traceability, risk management, supplier, leadership involvement and more. The conversation also covers which businesses typically need AS9100, AS9110, or AS9120 certification, common certification challenges, and what companies can expect during the certification process. Whether you manufacture, repair, distribute, or supply products for the aerospace industry, this episode offers a practical overview of what it takes to get certified and why the investment can open doors to high-value opportunities.   Helpful Resources:   AS9100:  https://www.thecoresolution.com/as9100 AS9120:  https://www.thecoresolution.com/as9120-certification-consulting AS9100 Biggest Challenges:  https://www.thecoresolution.com/as9100-biggest-challenges-for-certification AS9100 Biggest Risks:  https://www.thecoresolution.com/as9100-biggest-risks AS9100 Requirements:  https://www.thecoresolution.com/as91002016-requirements Contact us at 866.354.0300 or email us at [email protected]   Articles: https://www.thecoresolution.com/free-learning-resources

In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis is joined by CORE consultant Kate Behr to break down the core requirements of ISO 9001 certification and what organizations need to understand when building or maintaining a quality management system. Kate explains the seven actionable clauses of the standard—and shows how each one helps businesses create a stronger foundation, align leadership with quality goals, support employees, measure performance, and drive continual improvement. The conversation emphasizes that ISO 9001 is not just about passing an audit, but about creating a practical system that helps organizations operate more consistently, improve over time, and deliver greater value to customers every day.   Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis sits down with CORE consultant Norm Verbeck to discuss the ISO 14001:2026 update and what currently certified organizations should expect. They break down the most important changes, including stronger emphasis on environmental context, climate-related risks, biodiversity, resource constraints, and more. Norm explains that the update is not a complete overhaul, but rather an evolution that requires organizations to show clearer awareness, better decision-making, and stronger alignment between environmental management and business strategy as they prepare for the typical three-year transition period.   Helpful Resources: ISO 14001:  https://www.thecoresolution.com/iso-14001 For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1 Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of The Quality Hub: Chatting with ISO Experts, Xavier Francis sits down with Core consultant Matthew Pilley to break down document control in ISO 9001 and why it plays such a critical role in an effective quality management system. Together, they explore the key requirements for controlling documents and documented information, common mistakes organizations make when implementing document control, how to ensure employees always use the most current revisions, and the difference between controlled documents and controlled records. The conversation also highlights how modern document management systems can streamline compliance, improve efficiency, and reduce risk, while offering practical advice for companies preparing for their first ISO 9001 certification audit.   Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of The Quality Hub, Xavier Francis speaks with CORE consultant Brian Smith in Celebration of World Health and Safety day, about ISO 45001 and what it really takes to build a lasting safety culture. Brian explains that while quality systems are often driven from the top, safety culture must be built from the ground up, with frontline employees empowered to identify hazards, report near misses, and even stop work when something feels unsafe. The conversation emphasizes that leadership’s role is not to control safety directly, but to provide resources, encouragement, and proof through action that safety matters more than productivity or profit. They also discuss the importance of proactive hazard reviews, psychological safety, fatigue, stress, and avoiding incentives that accidentally discourage honest reporting. Overall, the episode argues that lasting safety culture depends on trust, employee ownership, and leaders consistently backing safety concerns with real support. Helpful Resources: ISO 45001:  https://www.thecoresolution.com/iso-45001 For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1 Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of Quality Hub: Chatting with ISO Experts, Xavier Francis and Core Business Solutions President Scott Dawson unpack how ISO 9001 certification can affect a company’s bottom line, explaining that while certification comes with real costs like audits, consulting, and staff time, the bigger payoff comes when organizations use ISO as a framework for meaningful improvement rather than treating it as a box-checking exercise. They discuss how a strong quality management system can reduce waste, improve efficiency, strengthen employee engagement, and more, all while elevating a company’s credibility in competitive markets where certification is often expected. The episode emphasizes that the real financial return from ISO comes through what ISO 9001 can provide, that turns certification into a driver of long-term growth and measurable savings.   Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of Quality Hub, Xavier Francis sits down with Core Business Solutions VP of Consulting and Development, Suzanne Strausser, to unpack the real purpose of ISO 9001 and why it remains such a valuable framework for organizations of all sizes. Together, they explore how ISO 9001 helps businesses create consistent, repeatable processes, and others, and build a quality management system that supports continual improvement rather than just compliance. Suzanne also breaks down key concepts like PDCA, risk-based thinking, common misconceptions about certification, and the measurable benefits companies can expect when ISO 9001 is implemented effectively, making this a practical and approachable conversation for anyone new to the standard or considering certification.   Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

On this episode of the Quality Hub, Chatting with ISO Experts it’s In Part 2 in the series on the human side of quality! Host Xavier Francis continues his conversation with Kaitlin Wierzbach, Consultant at Core Business Solutions,  exploring how people-centered quality systems drive real performance. This episode examines common mistakes that unintentionally disengage employees and explains what aspects can lead to involvement, improved consistency, customer satisfaction, and organizational resilience. Kaitlin emphasizes that when leadership makes quality safe, ISO 9001 becomes a living system that strengthens both culture and results.   Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis is joined by Kaitlin Wierzbach, Consultant at Core Business Solutions, for Part 1 of a deep dive into the human side of quality—where purpose and performance truly intersect. The conversation explores the cultural warning signs of a quality management system, why compliance-driven systems often fail in practice, and what changes when organizations shift from checking boxes for audits to using quality as a tool for real improvement. Kaitlin shares practical insights on leadership involvement, employee engagement, documentation that reflects reality, and how embedding quality into everyday work transforms ISO 9001 from an obligation into a living system that drives trust, accountability, and customer satisfaction.   Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

In this episode of The Quality Hub, host Xavier Francis sits down with Core Business Solutions consultant Joe Hill to explore how organizations can integrate multiple ISO audits into a single, streamlined assessment. They discuss the difference between combined and integrated audits, how modern ISO standards share a harmonized structure that makes integration easier, and why bringing multiple systems together can reduce redundancy and improve efficiency. Joe shares insights from his years in certification auditing, explaining how integrated systems provide a more holistic view of organizational performance, improve communication across departments, and can even reduce audit time and cost. The conversation also covers common challenges, best practices for designing an integrated assessment, and practical advice for organizations looking to add new standards without creating siloed processes.   Helpful Resources: Auditing Services:  https://www.thecoresolution.com/iso-auditing-services How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting