On this podcast, we talk about how technology can help public sector leaders solve today's challenges. But whether you're in a technical or non-technical role, this podcast has something for everyone.

Peter talks to Helena Zaum, Social Care Lead for Microsoft, about how local authorities and other public sector bodies have risen to the challenges presented by the COVID-19 (coronavirus) pandemic. 00:00 Introducing Helena 01:18 How COVID-19 is challenging the public sector 02:48 External vs internal challenges 03:55 New types of collaboration in the public sphere 07:25 How a more agile, low code development model can benefit citizens 09:52 Is the new development model here to stay? 12:01 Case study: a bot to tackle domestic abuse 13:14 What does the future new normal look like? 15:29 How technology can help with outbreak management 20:04 Need more and better tools? You might be licensed for them already...

Peter talks to Helena Zaum, Social Care Lead for Microsoft, about how local authorities and other public sector bodies have risen to the challenges presented by the COVID-19 (coronavirus) pandemic. 00:00 Introducing Helena 01:18 How COVID-19 is challenging the public sector 02:48 External vs internal challenges 03:55 New types of collaboration in the public sphere 07:25 How a more agile, low code development model can benefit citizens 09:52 Is the new development model here to stay? 12:01 Case study: a bot to tackle domestic abuse 13:14 What does the future new normal look like? 15:29 How technology can help with outbreak management 20:04 Need more and better tools? You might be licensed for them already...