In this episode of the Igniting Impact Podcast, Stacey Moss is joined by Sarah Burns, Terreca DeFehr, Melissa Zielstorf, and Allison Ward to discuss a collaborative project with the Washington State Administrative Office of the Courts. Together, they explore how accessibility, communication, and procedural justice became even more important as court hearings shifted to virtual environments.

The conversation highlights how lived expertise, user-centered design, and practical learning tools helped families better understand court processes, participate more confidently, and navigate child welfare proceedings with greater clarity.

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