Colorado's Benefits Management System (CBMS) supports access to critical programs and services for millions of Coloradans. In this episode of the Igniting Impact Podcast, Stacey Moss is joined by Ralph Choate, Chief Operations Officer for Colorado Medicaid, and Ron Puent, Management Consultant at Public Knowledge®.

Together, they discuss Colorado's efforts to procure and plan for the next generation of CBMS, including the importance of stakeholder engagement, long-term planning, and designing systems that better serve both beneficiaries and the workforce that supports them. They also share lessons learned from the procurement process and their vision for creating a more accessible, efficient, and user-centered experience for Coloradans.

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