Unhappy customers don't always fill in your NPS surveys, so how do you stop customers leaving your service?We speak to Andy Brown, Predatar's Customer Success Officer, who sharpened his skills in the furnace of Britain's coal mining industry. Is keeping...
Sep 30, 2020
30 min
Overview of the latest exciting release of Predatar SaaS for Data Protection
Mar 27, 2020
14 min
Insight into the December 2019 Orca release of Predatar software
Dec 17, 2019
23 min
Podcast interview of Rob Anderson, CEO of Pinnacle Business Systems, by Alistair Mackenzie
Oct 15, 2019
57 min
The impact on Finance professionals when scaling an XaaS technology business
Jul 30, 2019
51 min
What is culture, how you do engineer a good culture and why it's important?
Jul 5, 2019
49 min
Branding, positioning and building long-term competitive advantage
Jun 29, 2019
49 min
A technical discussion on creating high-quality service offerings
Jun 19, 2019
37 min
In this episode we are joined by Predatar CTO, Steve Miller. Steve looks back over his career as a managed services professional to discuss the services evolution from mainframe to micro-services.As break-fix managed services suffer commoditisation,...
May 27, 2019
49 min
Depending on their individual situation, there are several different ways businesses might approach IT VAR transformation. Some businesses may decide to part transform or become 100% MSP, whilst others may decide to spin out a separate business or, if...
May 15, 2019
41 min
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