Hi everyone, we are at the start of season 4 of the podcast and we are taking a deep dive into underwriting manuals. In the first episode I have Peter Maynard with me from https://www.selectx.co.uk/ (Select X), talking about his career in underwriting. We chat about what an underwriting manual looks like, the types of risk that they include, how underwriters use them and the role of automated underwriting. The key takeaways: Automated systems are good, but you can’t beat a human underwriter! Underwriting manuals are technical guides of how to assess risk, but there should be some wiggle room in decisions. The more you know about a person’s ‘risk’, the more likely you are to get a realistic indication of insurance terms. Next time, Roy McLoughlin is back with me for his first outing of season 4. Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our https://practical-protection.co.uk/ (website), thanks to our sponsors https://octomembers.com/ (Octo Members). If you want to know more about how to arrange protection insurance, take a look at my Protection Insurance in Practice course https://www.adviceforadvisers.co.uk/ (here).

Hi everyone, this week I have Chrissy Clark from Health Claims Bureau with me, talking about rehabilitation services in practice. As an adviser, I know about the rehabilitation support that is on offer with group income protection, but do I really know what it is? When does it kick in? Who is actually stepping in and giving the support? What does the support look like? The key takeaways: 90% of people that get support within 4 weeks of ill health, are able to return to work. People that do not get rehabilitation support within 26 weeks of becoming ill, are shown to have only a 5% chance of returning to work. Two case studies of people that received rehabilitation support. I will be back soon, speaking with Peter Maynard from Select X. Our focus will be on how underwriting manuals are developed, how they work with underwriting philosophies and their role in access to insurance. Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our https://practical-protection.co.uk/ (website), thanks to our sponsors https://octomembers.com (Octo Members). If you want to know more about how to arrange protection insurance, take a look at my Protection Insurance in Practice course https://www.adviceforadvisers.co.uk/ (here).

Hi everyone, this week Matt Rann is back with me and we are talking about https://www.curainsurance.co.uk/health-conditions/diabetes-life-insurance/life-insurance-for-diabetics-type-1/ (type 1 diabetes). We are chatting about what diabetes is and how it affects the body, the potential complications that someone can experience and the insurance underwriting terms. The key takeaways: Type 1 diabetes can affect all areas of the body and there are specific complications that can occur in the heart, eyes, feet and kidneys. The key things that underwriters need to know, to give you a potential indication of terms. A case study of arranging life insurance and income protection, for someone living with type 1 diabetes. I will be back in a couple of weeks with https://www.curainsurance.co.uk/who-we-are/alan-knowles/ (Alan Knowles). He is back with one of his masterclasses and this time the focus is going to be on https://www.curainsurance.co.uk/critical-illness-cover/ (critical illness cover). Remember, if you are listening to this as part of your work, you can claim a https://practical-protection.co.uk/claim-your-cpd/ (CPD certificate) on our website. If you want to know more about how to arrange protection insurance, take a look at my new Protection Insurance in Practice course https://www.adviceforadvisers.co.uk/ (here).

Hi everyone, this week we are focusing on group insurance and we have https://grouprisk.org.uk/persons/katharine-moxham-spokesperson (Katharine Moxham) from https://grouprisk.org.uk/ (GRiD (Group Risk Development)) with us. Katharine takes us through claims statistics, how free medical underwriting works, the benefits that an employer can access through these insurances and much more. The key takeaways: Group insurers paid £100 million in claims relating to covid in 2020. How group insurance can increase access to insurance, for people living with health conditions. The benefits to both employers and employees from arranging group cover. I will be back in a couple of weeks with Matt Rann, and we will be chatting about https://www.curainsurance.co.uk/health-conditions/diabetes-life-insurance/ (diabetes).

Hi everyone, I have Matt Rann back with me and we are focusing upon neurodiversity. We are taking a look at accessing insurance when someone has ADHD, autism, dyspraxia and/or dyslexia. A big part of this session is focused upon adviser skills and responsibilities, to ensure that clients are supported. We also talk about potential underwriting questions and how insurers can take steps to improve their communications. The key takeaways: Statistics over how many neurodiverse people are living within the UK, it’s millions! To never make assumptions about your client based upon their health. Ways to adapt your sales approach to support people that require different communication routes. I will be back in a couple of weeks with Katharine Moxham and Roy McLoughlin to chat about group insurance.

Hi everyone, a slight change of schedule this week as we bring to you something a little different to our usual format. Last week I chaired a panel discussion with the https://isc-group.co.uk/ (ISC Group), focused upon 'Understanding the Menopause' along with https://www.linkedin.com/in/sian-fisher-420839b1/ (Sian Fisher), CEO at the https://www.cii.co.uk/ (Chartered Institute of Insurance), https://www.linkedin.com/in/ACoAAANqwnUBAiUiAXZ4uw2hWqYThUkApHT63r8 (Helen Dick), Senior Manager Underwriting and Claims Strategy at https://www.scottishwidows.co.uk/index.html (Scottish Widows) and https://www.linkedin.com/in/ACoAAAPFa80BQV7_a34n22Ib_9uJP0g1ezNX18U (Christine Husbands), Managing Director at http://www.redarc.co.uk/ (Red Arc). This podcast, recorded from the live panel discussion which was broadcast Thursday 15th April, explores how the menopause impacts a woman's work life, and how employers can ensure they are providing the necessary support. The panel also touched on how we can work to break the taboos surrounding menopause, and in doing so, support colleagues and clients better. The https://isc-group.co.uk/our-story/ (ISC Group) is a business community that provides personal, professional and business development for women in insurance. Initially launched as a network for senior women in the UK, it's quickly developed into a global business community uniting women across the world. Below are links to resources you may find useful, that were mentioned in the podcast: • British Menopause Society - https://my.captivate.fm/www.thebms.org.uk (www.thebms.org.uk) • Daisy Network - https://my.captivate.fm/www.daisynetwork.org.uk (www.daisynetwork.org.uk) • Manage My Menopause - https://my.captivate.fm/www.managemymenopause.co.uk (www.managemymenopause.co.uk) • Women’s Health Concern - https://my.captivate.fm/www.womens-health-concern.org (www.womens-health-concern.org) • Menopause Matters - https://my.captivate.fm/www.menopausematters.co.uk/forum (www.menopausematters.co.uk/forum)

Hi everyone, this week we are focusing on bowel cancer. This is a topic that is very close to Matt’s heart as he was diagnosed with Stage 3 bowel cancer some years ago. Matt is sharing his experience of spotting the signs of bowel cancer, pushing for extra medical checks and the time that he learned of his diagnosis. We then talk through the treatments that he underwent and go through some medical terms, to break down some of the most common classifications for assessing cancer. The key takeaways: Bowel cancer is the fourth most common cancer in the UK, and the second biggest killer. The main symptoms of bowel cancer. How staging and grading of cancer works and the TNM system. I will be back in a couple of weeks with Roy McLoughlin and we will be chatting about group insurance. There is so much potential for introducing group cover to your clients, especially small-to-medium businesses. Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website.

Hi everyone, this week Roy is having his first solo hosting on this podcast, interviewing Lee Robertson from https://octomembers.com (Octo Members). Lee and Roy have an extensive chat about wealth management, protection insurance, signposting and more. Lee has built a platform that allows advisers, from many areas within financial services, to join together to share their knowledge. This private community is focused upon bringing together experts who can discuss best practices, that can generate respectful debate and practical tips for action. The key takeaways: Gift inter vivos and joint life second death policies can be an integral part of effective planning for inheritance tax Protection used to be the first building blocks of a financial plan, but it’s not seen to be as interesting as other parts of wealth management The need to challenge client’s mindsets of the financial needs for the whole household On the next podcast I will be back with Matt Rann and we will be chatting about https://www.curainsurance.co.uk/health-conditions/cancer-life-insurance/ (cancer), especially bowel cancer. We will be chatting about early warning signs, potential treatments and what this can mean if you are trying to support someone to get protection insurance. Remember, if you are listening to this as part of your work, you can claim a https://practical-protection.co.uk/claim-your-cpd/ (CPD certificate) on our website.

Hi everyone, this week we are back to protection insurance underwriting and the focus is upon endometriosis. This is a condition that is far more common than you think and with half of an adviser’s clients being female, one that we feel is good to know about. In most cases endometriosis will have little impact upon the options available for protection insurance, but there are key questions that you need to ask your clients, to make sure that your research covers everything. It’s also essential to make sure that you approach specific parts of your factfind in a sensitive manner, due to some of the long-term health implications that can be caused by this condition. The key takeaways: 1 in 10 women in the UK have endometriosis. Symptoms and potential treatments for endometriosis. A case study of arranging https://www.curainsurance.co.uk/life-insurance/ (life insurance) to protect a mortgage, for someone living with endometriosis. At the end of this episode I also give a few pointers on what to do if you are an employer, so that you can support colleagues that have endometriosis. On the next podcast Roy McLoughlin is doing his first solo outing as host for the Practical Protection Podcast. Roy will be chatting with Lee Robertson, from https://octomembers.com (Octo Members), about how protection insurance is an essential part of planning a client’s financial future. Remember, if you are listening to this as part of your work, you can claim a https://practical-protection.co.uk/claim-your-cpd/ (CPD certificate) on our website.

Hi everyone, on this episode https://www.coreco.co.uk/people/andrew-montlake/ (Andrew Montlake) of https://www.coreco.co.uk (Coreco), is joining us to chat about mortgages. We are talking about the need to discuss protection insurance, when a mortgage is being arranged. Andrew is the Chairman of the https://www.a-m-i.org.uk (Association of Mortgage Intermediaries (AMI)) and brings a very open mind over how mortgages and protection should mix. Amongst other things, we are discussing how the current explanation and marketing of protection products isn’t always the easiest for people to understand outside of this area, and how Rishi Sunak’s furlough scheme is akin to https://www.curainsurance.co.uk/income-protection/ (income protection) and how we can use this as a positive example to explain the product. The key takeaways: Statistics over how many clients believe that their mortgage broker has mentioned protection insurance. Some tips on when to bring the protection discussion into your advice process. The importance of signposting clients to protection advisers, if you are unable to spare time to do it yourself. Next time, Matt Rann will be back hosting with me and we will be chatting about the latest underwriting risk, and what you can do to understand it and help your clients more. Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website.