The Post-Acute POV
The Post-Acute POV
MatrixCare
Insights into using CAHPS surveys to elevate patient care
1 seconds Posted Aug 4, 2020 at 11:14 pm.
0:00
0:01
Download MP3
Show notes

Cathy Conway, CEO of Hospice of Santa Cruz County, joins Navin Gupta, SVP of MatrixCare’s Home and Hospice Division, to discuss how her team uses data from CAHPS surveys to realign internal strategy, improve patient care—and win the HEALTHCAREfirst Hospice Honors.