A $600 variable speed pump on Amazon can make any pool pro feel like they’re losing a pricing argument before they even open their mouth. But the real question is not what the pump costs. It’s what happens when it fails, who pays for the diagnosis, and whether anyone shows up to make it right. We dig into how cheap pool equipment, overseas manufacturing, and online marketplaces are reshaping customer expectations and putting pressure on distributors and service companies. Harold Evans joins ...

He sold his pool company from the middle of a world cruise, then came home with a sharper take on where pool service is headed. Harold Evans returns to the Poohway Podcast Show to share the wild logistics of closing a deal while traveling, why Hasa felt like the right long-term partner for his brand, and what he’s learned after years of building tools and training for working pool pros. From there, we get practical and opinionated about what actually creates value in a backyard. We talk Lang...

One small lapse on a pool route can turn into a flooded yard, an angry phone call, or a liability nightmare. We get brutally practical about the most common pool service mistakes we’ve made ourselves, why they happen, and how to prevent them with simple policies and repeatable checks that hold up when you’re tired and the day is hot. We start with the big one: filling a pool for the customer. Turning on a hose feels like good pool maintenance when water is low and equipment is at risk, but i...

One day a pool product feels like the future. The next day the app is gone, support is gone, and what you paid for becomes a paperweight floating in the deep end. We dig into the real-world side of pool industry acquisitions and “disappearing” brands, including what happens when big companies buy promising pool technology and the execution doesn’t match the hype. We walk through Hayward’s Fin smart pool monitor and why the marketing and user experience created problems for homeowners and poo...

The “single-speed pool pump ban” gets repeated so often it starts to sound like settled law, but the real story is more interesting and a lot more useful if you own a pool or service them. We break down what the Department of Energy (DOE) pool pump regulations actually do, how the Weighted Energy Factor (WEF) works, and why the rule feels like a ban even when it isn’t written as a simple prohibition. The biggest shift is product availability: most manufacturers stopped making higher-horsepowe...

Vacuuming shouldn’t be the task that wrecks your whole pool service route, but for a lot of pool pros it’s the biggest hidden time sink. We walk through the fastest way to vacuum a pool based on real-world service conditions, from dusty pools that demand deeper cleanup to neighborhoods where suction side cleaners handle most of the daily dirt. We also talk about a simple but powerful move for your service agreement: “vacuum when necessary,” and how that one line can change expectations, prote...

Episode 2000 is a milestone, so we keep it personal and practical: a new coaching member sends a long list of questions, and we answer them straight from decades in the pool service industry. If you’re starting a pool service business or trying to scale your pool route, this is the kind of nuts-and-bolts guidance that saves you months of trial and error. We start with the mistake that quietly drains more money than any broken pump: pricing too low. Then we sort profitable work from schedule ...

A pool pole looks like a simple tool, until you’re hauling it across tight side yards, squeezing it into a mid-size truck bed, and holding it for most of your workday. We get specific about what to buy and why, based on real pool service conditions: how short it collapses, how far it truly reaches, how fast it extends, and whether it’s quiet enough for early-morning stops without waking neighbors or setting off every dog in the yard. We walk through the practical differences between th...

Your suction cleaner keeps getting jammed, stopping mid-week, and leaving the pool floor dirty? We dig into a tool that rarely gets the spotlight but can be the perfect fix for the right backyard: the Polaris 360 return-side pool cleaner. It behaves a lot like a pressure-side cleaner with a debris bag and a wider pickup path, but it runs off an existing return line, so you can get strong debris handling without adding a booster pump. We walk through the practical differences between a dedica...

Pool service business growth doesn’t require fancy spreadsheets or complicated “business math.” It requires seeing the few numbers that matter and pulling the right levers on purpose. We walk through simple, real-world pool route math using an easy baseline monthly service price, then show how tiny changes compound into big annual gains. If you’ve ever felt like you’re working hard but the profit isn’t moving, this breakdown will make the problem visible fast. We start with the most st...