In this episode of The Platform Pioneers, we are joined by Pedro Sousa, the CPO of Packhelp, an online platform for custom-branded packaging, serving over 50,000 companies throughout Europe. Our discussion with Pedro touches on several key aspects. He talks about the importance of being efficient and flexible in product development, especially when dealing with changing market needs. Pedro highlights the need for making well-thought-out decisions, sometimes having to put aside certain projects to focus on more promising ones. He also sheds light on how Packhelp has dealt with the challenges of managing and growing a tech company in tough economic times, including how they've handled budget cuts and shifts in the market while looking into new business models. Moreover, Pedro shares his insights on making strategic choices, balancing innovation with maintaining core strengths, and how integrating AI and technology has been crucial in improving customer experience and the efficiency of operations. 

This episode is packed with valuable information and lessons for entrepreneurs, product managers, and anyone interested in learning about growing a platfrom in a competitive B2B landscape.

Shownotes:
Packhelp Website
Guest: Pedro Sousa
Host: Cyrosch Kalateh