Send us Fan Mail Episode Summary: In this episode, Alicia Johnson, founder of Two Lynchpin Road, shares valuable strategies for effective public communication during emergencies. Discover how trust, transparency, and community engagement shape public perception and improve crisis response. BIO: Alicia is an emergency manager, resilience strategist, and Founder and CEO of Two Lynchpin Road — a woman-owned resilience consulting firm. With over 20 years of on-the-ground experience, she has spent...