Send us Fan Mail Episode Summary: How can public information officers build public trust, improve social media engagement, and maintain authentic communication in an increasingly AI-driven world? In this episode of The PIO Podcast, host Robert Tornabene welcomes Brooke Hahn, CEO of Flockler, to discuss how public safety agencies, local governments, and public sector communicators can rethink their social media strategies to strengthen community relationships. Brooke explains why follower coun...
Oct 21
47 min
Send us Fan Mail In this episode, father-daughter team Brad and Kira Newbury share their journey in EMS education, leadership insights, and innovative approaches to training future public safety professionals. Discover how their organization, NMETC, is transforming emergency medical training and fostering a new generation of leaders. Brad's BIO; Brad Newbury, MPA, NRP is the President and CEO of the National Medical Education & Training Center (NMETC) and the author of The Saved Effect:...
Oct 14
1 hr 13 min
Send us Fan Mail Episode Summary: Victorian Simmons discusses her research on trauma communication patterns among first responders, the impact of repeated trauma exposure, and strategies for improving mental health and communication within emergency services. This episode offers insights for leaders, families, and first responders to foster resilience and support. Victorian's BIO: Victorian Simmons is a nationally recognized public safety communicator known for turning complex information i...
Oct 7
55 min
Send us Fan Mail Episode Summary: Bruce Bieber shares his personal journey from tragedy to advocacy, highlighting the systemic failures in law enforcement's handling of domestic violence cases and proposing best practices to prevent future tragedies. This episode emphasizes the importance of proactive policies, training, and accountability in law enforcement to save lives. Bruce's BIO Bruce Bieber is a national advocate for Police-Perpetrated / Officer-Involved Domestic Violence (PP/O...
Sep 30
1 hr 8 min
Send us Fan Mail Episode Summary: In this episode, Jason Pack, a retired FBI special agent and public information officer, shares insights from his extensive career in law enforcement and crisis communication. He discusses lessons learned from major incidents like the Boston Marathon bombing, the importance of trust and relationships in crisis communication, and how technology and social media are transforming the field. Jason's BIO: Jason Pack is a retired FBI Supervisory Special Agent, form...
Sep 23
44 min
Send us Fan Mail Episode Summary: In this episode, Tim Miller from Dataminr discusses the intersection of technology, AI, and public safety, highlighting how real-time threat detection and cybersecurity are evolving to meet modern challenges. We explore wildfire detection, event management during large-scale events like the FIFA World Cup, and best practices for public safety agencies. Tim's BIO: Tim Miller, Dataminr’s Global Field CTO and Chief Cybersecurity Strategist, has nearly two d...
Sep 16
33 min
Send us Fan Mail Episode Summary: In this episode, Eric Saylors shares insights on how AI can revolutionize public safety leadership and crisis communication. Discover practical strategies for using AI to enhance messaging, anticipate questions, and improve decision-making during emergencies. Eric's BIO: Eric Saylors is the author of Quantifying a Negative (2015), Sense Making in Risk Assessments (2022), and The 7-Year Active Shooter Study (2026). He is a Fire Chief with over 30 years of exp...
Sep 9
1 hr 2 min
Send us Fan Mail Summary: In this episode of The PIO Podcast, we sit down with Rebecca D’Auria, Public Information Analyst with the Orange County Sheriff’s Department, to unpack how one of California’s largest sheriff’s offices approaches social media, crisis communication, and community engagement. Rebecca shares how she got her start in law enforcement communications, why storytelling matters in public safety, and how her team balances planned content with fast-moving breaking incidents. We...
Sep 2
48 min
Send us Fan Mail Episode Summary: Erinn Reyes, Director of Communications for the City of Garden City, Kansas, shares insights on municipal communication strategies, crisis management, and building community trust. Discover how her diverse background and recent FBI training shape her approach to transparent, effective public engagement. Erinn's BIO: Erinn Reyes is the Communications Director for the City of Garden City, where she works at the intersection of municipal government communication...
Aug 26
48 min
Send us Fan Mail Evan Meyer, creator of MyGovTools, shares insights on government technology, community engagement, and the challenges of modern public communication. Discover how innovative tools can rebuild trust, improve efficiency, and address bureaucratic hurdles. Evan's BIO: Evan Meyer is a tech entrepreneur and civic leader passionate about transportation, urban revitalization through art, and building purpose-driven communities. He founded BeautifyEarth.com, a tech platform ac...
Aug 19
1 hr
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