The Payments Podium
The Payments Podium
The Payments Professor
Looking to understand why we do what we do in electronic payments? The Payments Podium is the podcast that takes the world of electronic payments and simplifies it into a language everyone can understand. Join the Payments Professor Kevin Olsen as he invites industry experts to voice their views and expertise on multiple areas of the electronic payments industry. We will explore the Professor's three P’s: The past, the present, and the possibilities in the payment industry. If you are looking to learn even more, then visit www.PaymentsProfessor.com
What are the New ACH Rules (2024)?
Welcome to the Payments Podium! In this episode, we dive into the new NACHA rules, focusing on credit push fraud and risk management in the evolving electronic payments world. Our special guests, Jordan Bennett and Devon Marsh from NACHA, share their expertise on these critical changes and how they impact financial institutions and the industry. Learn about the nine new rules, the importance of timely compliance, and practical steps for implementation. We discuss everything from risk management frameworks to new return reason codes like R17 and R06. Whether you're a financial professional or just curious about the world of payments, this episode is packed with valuable insights. For more information on the new rules, visit nacha.org/newrules. Connect with our guests on LinkedIn: Jordan Bennett and Devon Marsh.
Jun 13, 2024
15 min
What Is the Payments Innovation Alliance?
In this episode of the Payments Podium Podcast, the focus is on Nacha's Payments Innovation Alliance. The discussion aims to highlight the significant contributions of the Payments Innovation Alliance in driving forward-thinking and cutting-edge payment strategies. Listeners can expect to gain valuable insights into how the Alliance fosters collaboration among different players in the financial sector, encouraging the creation and adoption of innovative payment technologies and practices. This podcast is a must-listen for anyone interested in understanding the Payments Innovation Alliance's role in revolutionizing how we think about and manage transactions in today's digital age.
May 23, 2024
25 min
Writing the Book on Check 21: From the Whitehouse to your house!
Join us for a remarkable continuation of our exploration into the history of electronic checks on "The Payments Podium." This episode features the insightful stories of Phyllis Meyerson and David Walker, key figures in the journey towards the Check 21 Act. As we pick up from the suspenseful moment at the White House guardhouse, David takes us through his memorable walk up to the West Wing, leading to the historic signing of Check 21 by the President. Discover the surprising reactions, the immediate aftermath, and the progressive adoption of electronic checks post-signing. The conversation then shifts to the critical role of the Federal Reserve in facilitating this banking revolution, highlighting the seamless transition banks experienced and the significant impact on the economy. Phyllis and David also delve into the creation of the National Check Professional (NCP) certification, emphasizing its importance for the future of payment professionals. As we ponder the future of checks, our guests share their insights on the enduring relevance of checks in the business world and the untapped potential for further digital transformation. This episode is a must-listen for anyone fascinated by the intricacies of payment systems and the continuous evolution of the financial industry.
May 2, 2024
28 min
Navigating Interchange Fees: Innovations and Impacts in Banking with Tom Burgess
In this episode of The Payments Podium, the Professor welcomes Tom Burgess from Snipp.com to discuss innovative approaches to navigating interchange fees. The conversation delves into these fees' impact on merchants and organizations and explores potential solutions that can benefit both consumers and financial institutions. Tom shares insights on how targeted advertising through banking apps can enhance user experience and provide financial benefits to consumers, banks, and merchants alike. This engaging discussion covers a range of topics, including electronic banking innovations, the effectiveness of coupons in the banking sector, and the broader implications for community banks and credit unions.
Apr 25, 2024
24 min
From Concept To Reality: The Check 21 Implementation Journey Part TWO
Dive deep into the groundbreaking journey of Check 21 in the latest episode of "The Check21 Blockbuster Story" podcast. Join us as we unravel the intricate history and pivotal moments that shaped the Check Clearing for the 21st Century Act, with exclusive insights from the authors of the definitive book on the subject, Phyllis Meyerson and David Walker. Discover the challenges and triumphs experienced by the key figures behind this monumental shift in banking, from the early days of check processing struggles to the innovative leap towards electronic transactions. Learn about the crucial role of Echo, the behind-the-scenes negotiations, and the surprising involvement of a Colonel who helped keep the economy afloat post-9/11. Plus, don't miss the intriguing account of the presidential signing ceremony with President George Bush that officially marked the advent of Check 21, transforming the landscape of electronic payments forever. This episode offers a detailed look at the legislative process and highlights the collaborative spirit and determination that made Check 21 a reality. This podcast episode is a must-listen for banking professionals, history enthusiasts, and anyone curious about the evolution of Check 21.
Apr 18, 2024
29 min
Check 21: Writing the Book, Chapter 1
In this captivating episode of "The Payments Podium," join us for an exclusive journey through the evolution of electronic checks, featuring the legendary Phyllis Meyerson and David Walker. Discover the untold stories and pivotal moments that transformed the check processing landscape. From the manual and chaotic early days of check handling, including checks literally falling off trucks, to the innovative leap toward electronic transactions, this episode is packed with fascinating insights and anecdotes. Learn about the genesis of the idea that led to Check 21, the monumental effort to convince the banking industry, and the legislative challenges that were overcome. This special edition goes beyond the typical discussion, offering a behind-the-scenes look at how electronic payments pioneers navigated the complex world of checks, culminating in the landmark Check 21 Act. Whether you're a payments professional or simply curious about the history behind today's electronic transactions, this episode promises an enlightening and entertaining exploration of how a crucial aspect of the banking system was modernized against all odds.
Apr 4, 2024
28 min
Unraveling the Future of Point of Sale with George Csahiouni
Welcome to this enlightening episode of "The Payments Podium," where today we will dive deep into the evolving world of point-of-sale (POS) technology and its impact on small businesses. Join us as our host, alongside special guest George from the pioneering company Swoop, explores the seldom-discussed but critical aspects of POS systems. We address the pressing issues small businesses face, debunk the myth of complexity in electronic payments, and reveal how modern POS technology can do much more than just process payments. From enhancing customer experience with seamless transactions to integrating payroll, accounting, and inventory management—all within a budget that small businesses can afford—this episode is a treasure trove of insights for entrepreneurs looking to leverage technology to thrive. George also sheds light on the friction points within electronic payments and offers practical advice for businesses aiming to offer a broad range of payment options without the burden of excessive fees. Whether you're a local food truck owner, a salon proprietor, or run a small landscaping service, this episode is packed with actionable strategies to upgrade your POS system, reduce operational friction, and set your business up for success. Plus, don't miss our discussion on the future of POS technology and how instant payments could reshape the landscape. Tune in to discover how to make technology work for your small business and stay ahead in the digital age.
Mar 28, 2024
27 min
What Is A Corporate Credit Union?
In this engaging episode of the Payments Podium Podcast, the Payments Professor Professor, Kevin Olsen, and Lisa Coffey, Chief Innovation Officer at Corporate America Credit Union, dive into what it means to be a corporate credit union. They kick off the discussion by clarifying the fundamental differences between banks and credit unions. Lisa, bringing her expertise from Corporate America Credit Union, sheds light on the journey from microfilming checks to climbing the ranks in electronic payments. The conversation navigates through the evolution of financial services, emphasizing the role of technology in facilitating broader reach and efficiency. A key focus is on how corporate credit unions operate, like a credit union for credit unions, providing essential services such as liquidity, investment opportunities, and technological solutions to their members. These offerings enable smaller community credit unions to offer services comparable to larger financial institutions, leveling the playing field in the financial sector. The podcast also touches on the active involvement of corporate credit unions in industry-wide regulatory and innovation discussions, highlighting their role in representing community credit unions at a national level. Lisa and Kevin discuss the future of payments, exploring how corporate credit unions aid their members in staying relevant and competitive in the rapidly evolving landscape of electronic payments, including the adoption of instant payment systems like RTP and FedNow. Overall, the episode offers valuable insights into the function and impact of corporate credit unions, emphasizing collaboration and innovation in the financial industry.
Feb 22, 2024
20 min
What is a Bankers Bank?
In this episode, the Payments Professor sits down with Malinda Rickel from The Bankers Bank and Mary Williams from United Bankers to delve into the concept and operations of a bankers' bank. The discussion offers an in-depth look at how these specialized banks function, their role in the banking industry, and their significance to community banks. Malinda and Mary, with their extensive experience in the banking sector, provide valuable insights into the services offered by bankers' banks, such as lending, payment processing, and risk management. They also explore the relationship between bankers' banks and their clients, highlighting how they support smaller banks in meeting regulatory requirements and competing in the market. This episode is a must-watch for anyone in the financial industry looking to understand the unique dynamics and benefits of bankers' banks and those seeking expert perspectives on current trends and challenges in the banking world
Feb 15, 2024
28 min
Fighting Fraud & Championing Human Rights With Ian Mitchell
In this inspiring episode, Ian, a seasoned fraud fighter with 25 years in banking, shares his multifaceted journey. Beyond his professional role as the head of fraud in several banks, Ian is also the founder of a nonprofit, The Knoble, dedicated to combating human crimes like trafficking and child exploitation. Ian's mission is deeply rooted in making a positive difference in the world through his unique skills and quirky personality. He reflects on his career realization that behind each financial transaction, there could be a human being being exploited, thus shifting his focus to fighting human crimes. Ian discusses the financial motivations behind various human crimes, including scams, human trafficking, child exploitation, and elder financial abuse. He emphasizes the crucial role of the financial industry in this fight, given its intersection with these crimes through payment mechanisms. Ian's initiative, The Knoble, is a collaborative effort involving financial service executives and law enforcement worldwide, focusing on data and transaction monitoring to protect people. He encourages listeners to bring their whole selves to their work and engage with their communities to make a difference, highlighting the power of leveraging professional skills for social good. Ian's story is a testament to the impact one can have by combining professional expertise with a heart for humanity.
Feb 8, 2024
26 min
Load more