The Pausecast Ep. 16 In this episode 16 of The Pausecast...Experience a “relational pause” led by AmyHow pausing helps when you’re in conflictLearn a sample mantra you can adopt no matter what your conflict style isWhat to do when you are exhausted by conflictHow to pivot and approach conflict methodicallyWhat to do when someone triggers you or you find yourself stuck in a pattern in conflictThe positive benefits of conflictHow conflict helps create diversity & inclusionThe power of having a “what if I’m wrong” pause?Amy’s one hot tip when you’re at a stalemateAbout Amy:Amy Gallo is the author of the HBR Guide to Dealing with Conflict, a how-to guidebook about handling conflict professionally and productively. She is a contributing editor at Harvard Business Review, where she writes and develops ideas for the web, magazine, and press.She covers a range of topics with a focus on managing conflict, managing yourself, leading people, and building your career. Having worked with dozens of organizations and written about workplace dynamics for over a decade, Amy is particularly interested in situations in which relationships fall apart and how to repair them.