The Owners Operating System
The Owners Operating System
Aaron Hills & Dillon Carroll
The 3 10's: Building Trust in Your Sales Process
16 minutes Posted May 16, 2023 at 12:00 am.
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Show notes

Discover how to increase certainty in the sales process by focusing on the 3 10's - The Person, The Process, and The Product.

Show Notes:

  1. The Person: Importance of likability and prioritizing the prospect's needs
    Balancing expertise and commitment to the prospect's well-being
    Evaluating and improving your approach to build trust

  2. The Process: Ensuring a clear, simple, and realistic process to reach prospects' goals
    Avoiding difficult, hard work or unrealistic methods that discourage prospects
    Adapting the process to the prospect's context for better results

  3. The Product: The impact of your Studio's reputation, reviews, and customer experience on trust
    Maintaining high-quality service, equipment, and engagement throughout the sales process
    Building trust by showcasing a top-notch customer journey

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