*** SOLO EPISODE *** Although most of the episodes are interview format, I decided to change this one up a bit and try a solo episode and see how it goes :) No one wants to work these days across all industries and nursing homes were hit particularly hard. In this episode, we discuss 5 practical tactics you implement today to start moving towards a future that's more stable with more consistent staffing.

U.S. regulations require a long term care facility to be “home like,” but what can employees and professionals really do to make sure their residents feel at home. Jennifer George M.P.T. explains that in order to make residents feel at home, employees and professionals must strive to give them as much independence as possible. To recognize their opinions and decisions and abide by them.

With so many different means and components of internal and external communication in facilities, it is often difficult to direct the right messages to the right recipient at the right time. Ryan Galea, CEO of VoiceFriend, explains how this dynamic software can unite all the stakeholders of a facility and serve as one system to streamline everything that is being said.

What happens if the worst-case scenario transpires, and your facility is sued under The False Claims Act? Attorney Jana Volante Walshak, a partner at Fox Rothschild LLP, walks us through this taboo subject and explains how such a situation can be addressed and prevented.

Despite the importance of quick and seamless communication in senior care, the industry is woefully behind in its technology adaptation. Terry Wall, founder senior-care-centric communication platform Carefeed, explains how his company is innovating a space that's not known to be so innovative.

What if you could throw the progression of a patient’s Alzheimer's with just a change in lighting, or increase their quality of life with a few added design elements to a room. Jean Makesh, CEO of the Lantern Group, holds that there is a difference between surviving and thriving and has made it his mission to design programs and buildings that allow residents to truly thrive!

Over the past few episodes we have examined how to maintain personnel, but what about hiring them? Adam Lewis explains that in order to attract the healthcare job seekers of today, job postings need to read like advertisements that tell a story, rather than just a bland list of position requirements.

You’re a young but experienced nursing home administrator who's ready to make a go of it and become an operator, but how do you acquire a facility? Jeffrey Davis explains how to navigate the nursing home real estate market and find an economical deal with a partner willing to back them financially.

While we have learned quite a bit on the show about the pressures CNAs have to endure and why so many of them leave for other professions, we have never actually heard from a CNA. Quanisah Bernard gives us a first hand account of her experience as a CNA, why she ultimately left, and what made her stay at one special facility for fourteen years.

The growing CNA turnover rate continues to impact nursing homes nation-wide. It has left facilities scrambling to the point of not even caring about the attitude or aptitude of potential CNA candidates, just as long as they are warm bodies who can fill a shift. Aishling Dalton-Kelly states that this is exactly the reason CNAs are leaving and, in order to make them stay, facilities must strive to make them feel recognized and respected.