How do you modernize digital fundraising at one of America’s largest and most recognized nonprofits while staying true to a mission that’s endured for more than 160 years? In this episode, Rupert Schutz, Director of Digital Operations at Boys & Girls Clubs of America, shares lessons from leading digital transformation across a nationwide network of local organizations.

From donor experience, stewardship, and A/B testing to AI, data strategy, and building trust with supporters, Rupert offers practical insights into what it takes to drive innovation, improve fundraising performance, and prepare nonprofit organizations for the future.