Getting a handle on motivation can be a challenge in both your personal and professional life. When a person’s motivation wanes it can be difficult to turn the tide and engage them again. As leaders we have a responsibility to help create work environments that inspire and fuel the motivation of our team members. But […]

Providing people with performance feedback is stressful enough without the additional challenge of handing a defensive reaction from your employee. Defenses are our natural human response to our perception that we are in danger, and it triggers our innate need for self-preservation. In this episode, I’ll share with you four of the most common defenses […]

Successful people have a number of qualities in common, qualities that have helped them to achieve greatness. By incorporating some of these qualities into our lives we can model the same behavior and hopefully achieve similar results. In this episode, I’ll share with you eight qualities that I’ve noticed many success people have in common […]

Providing someone with performance feedback can be an intimidating process, then add to the mix the stress of having to deal with an emotional reaction, and you understand why some managers will do anything to avoid these conversations. In this episode, I’ll share with you three techniques that I mastered which helped me to effectively […]

Standing in front of a group of people and delivering a presentation can be an overwhelming experience as you try to keep your nervous energy from leaking out everywhere. Many people don’t like the spotlight to shine directly on them and when you are in front of the room, there’s no place to hide. In […]

I think we all know somebody in our circle who, intentionally or not, leaves us unfocused and sapped of strength after an interaction with them. We devote valuable time to listening to their stories or dealing with their emotional dramas, while our workload deepens and our priorities get neglected. Think of how much energy and […]

One of the expectations of a leader is that they will be comfortable and confident with making presentations to groups of people. Whether your audience is made up of internal team members, external customers or industry insiders, your ability to effectively create and deliver a memorable business presentation or speech will help to distinguish you […]

How often do you stop to really think about the way you communicate with others? Too often we are moving so fast that we dump the information we need to share and move on before we even confirm that what we’ve said has been understood the way we intended. And worse, we don’t take the […]

Interviewing for a job that you are very excited about can be a nerve-wracking process. You want to make a great impression and get that job offer. I’ve been recruiting for a long time and I can tell you that unfortunately, while some people are a perfect fit on paper, the way they handle themselves […]

For many managers, creating a written summary of a coaching or counseling conversation can be as intimidating as having the conversation in the first place. Concerns over the crafting the right language in the document as well as the shift in tone documentation can represent, can lead to lack of follow through with any documentation […]