The MSP 101 Show

msp101

We want to make your MSP better. Join us each week as we discuss technology, operations, best practices, account management strategies and sales techniques. If you are out there grinding in the IT trenches from the help desk to the corner office, this podcast is for you.

Episodes

About

Reviews

Promote

#5 - The Gang Prepares for DEFCON

Jesse Clements (@jesseclements) and Nick Newell discuss how to not get pwned at DEFCON.  Stay tuned for our post conference mega show.  Let us know what you think!  @getmsp101  [email protected]  msp101.com

Aug 7, 2019

34 min

#4 - What happens if your MSP employee gets recruited by a client?

Today Jesse Clements (@jesseclements) mixes it up with Taylor Thornburg (@thornburgt). Taylor is a former MSP engineer who is now the Director of IT for an MSP client. Taylor is now working the other side of the isle managing the MSP relationship from the client perspective. Taylor shares his perilous journey transitioning from working for the MSP to working directly for an MSP client. He gives us an in-depth account of how he was able to successfully navigate this while keeping everyone happy and profitable. Let us know what you think! @getmsp101 [email protected] msp101.com

Aug 4, 2019

1 hr 7 min

#3 - Are all Antivirus Products Created Equal?

Yo! The msp101 crew shares their experiences with MSP focused Antivirus products. We debate if there is any real difference in how these perform. We also discuss how Antivirus should be sold. Do you include it with your managed service agreement or is it priced separately?  Today's Hosts: Jesse Clements  Nick Newell Let us know what you think! @getmsp101 [email protected] msp101.com

Jul 28, 2019

46 min

#2 - The AWS Show

An msp101 regular,  Jesse Clements (@jesseclements) walks us through how his MSP is leveraging AWS for their client base.  We discuss: Becoming an AWS partner AWS Certification Path's How to sell it Margins on hosting  What works What to watch out for Maintenance  Client concerns If you have feedback or an idea for an episode drop us a line!  @getmsp101 [email protected] msp101.com

Jul 21, 2019

1 hr 3 min

#1 - Hello World

Our first podcast! We introduce msp101 to the world.  An msp101 regular, Jesse Clements (@jesseclements) joins us on the show today. Jesse is the Director of Cloud Services for a cutting edge MSP in Charlotte, NC.  Today we give some insight into our respective MSP backgrounds, buying the new Macbook Air, and a preview of the upcoming Defcon security conference.  If you have feedback or an idea for an episode drop us a line!  @getmsp101 [email protected] msp101.com

Jul 15, 2019

56 min