Dan Cockerell started at the Walt Disney Company as a parking attendant and 26 years later was it's Vice President, leading 12,000 cast members at the largest theme park in the world, the Magic Kingdom Park. Dan had nineteen different roles with Disney, including 5 years at the Disneyland Paris Resort. Dan left Disney to start his own consulting company and now shares his leadership and management experience at Disney with companies worldwide. He is also the author of the book "How's the Culture in Your Kingdom? Lessons from a Disney Leadership Journey". This is a masterclass in the customer experience.