Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
Take Risks and Reach Out | Mindset & Agility – The Rocket Fuel for Customer Experience Success
3 minutes Posted Jul 15, 2021 at 11:00 am.
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Risk can come in the form of stretch opportunities or interpersonal sharing. In all cases, we need to proactively leave our comfort zones to grow and spark innovation. Volunteering for a new assignment, increasing appropriate, personal disclosure, and reaching out to others for collaboration, all require a courageous stretch.

Think of a project or task that would force you to grow. How would you approach "volunteering" for the new possibility?