Tough conversations suck. In this episode we talk about why we aren’t having them, why we should have them, and how to have those hard conversations. Employee reviews, feedback, dismissals... there are lots of experiences where tough conversations will arise. Let’s prepare for them!

“If you stand for nothing, you’ll fall for anything.” We explore the power of having values; and how values are a force to drive success.

In this podcast we discuss customer service and certain tenants to remember when dealing with clients.