Jackie Hermes is the Founder & CEO of Accelity Marketing, a full-service B2B marketing agency. She joins us on the show to discuss how they have adapted to the new customer environment and how other businesses can better adapt. In this episode, we cover how different industries have been impacted by the pandemic, why Jackie believes it is important to expand beyond email marketing as a business, and what advice she has for marketers who are trying to adapt to this new environment.