For today's COVID-19 episode of The Loudspeaker, host Sam Brake Guia interviews Sonya Shorey, Vice President, Strategy, Marketing and Communications at Invest Ottawa, an economic development agency promoting entrepreneurial momentum, wealth and jobs in the city of Ottawa, and a client of Publicize. They discuss why is it important to manage your business’ internal communications, how Invest Ottawa's internal communications have changed since the start of the quarantine, and advice for listeners who want to improve their business’ internal communications.