Leadership can be defined by your level of influence. This extends to teams, individual relationships, and even in your personal life! In this episode, Alex sits down with Ann Visser who is a John Maxwell certified coach, speaker, and trainer. Ann is a master of communication and more importantly, having pivotal conversations. Pivotal conversations create a shift or a change because something is not working which results in, you guessed it, influence! Check in With Emotions Communicate and Clarify Create We Solutions Leadership = InfluenceConnect with Ann Visser! www.4better4ever.com- 7 day challenge to learn how to have pivotal conversations