Show notes
This KPI Cafe brings a sort of legacy guest to the podcast. Robert Sneed of Power Ford — brother of previous guest Matt Sneed — joins host Dane Saville to discuss the three "Ps" that drive his dealership's success: people, process, and product. Throughout the episode, you'll hear a perspective that truly embraces the new (and growing) outlook on culture through varied lenses across the dealership's operations.Robert shares insights on his approach to promotions, establishing and maintaining processes, how to view the idea of "product," conjectures on the future of automotive, and so much more. It's time to, once again, challenge your status quo as a leader — or future leader — to see what you might be able to do that elevates your dealership as a great place to work.Here's what you can expect:2:00 Robert's Origin Story3:36 How Power Ford Operates Differently Today than 1 Year AgoThoughts, Actions, Engagements4:48 Challenges for Dealers in 2021Inventory LevelsLean'n'Mean ChallengeMarketingOnline Shopping Impact Brick-and-Mortar10:33 Your PeopleRight People, Right Position, Right TimeDefining Objectives/GoalsTransitions and TimingDefining Leadership (Role and Mindset)Self-Reflection / Accountability18:30 The Concept of ProcessConsistencySaying versus ReceivingMission Statement Woven ThroughoutThe Process of ProcessRed Book: Documenting ProcessFootball AnalogyCadence of Trainings/Meetings31:28 Unique Approach to "Product"How Power Ford Differentiates ItselfImportance of "Feeling" Ownership JourneyDealership-Level Brand Connection40:22 Let's Play Pittsburghese!
