JAG Principal Fernando Alvarez chronicles the journey of building a healthy company. He recounts the history of JAG, the ups and downs as well as what it takes to build a long-lasting culture.

Luis and guest host producer Kevin Gazitua discuss how some agents are dropping the ball during the pandemic by weakening rather than strengthening their relationships with clients.

Maintaining Client Relationships During A Pandemic

In the inaugural episode, Fernie discusses his entry into the insurance world, partnering up with Doug and Luis to form JAG and the legacy he'd like to leave behind.