The Hidden Science
The Hidden Science
SG Collaborative Solutions
The Hidden Science is a podcast series on operational reliability produced by SG Collaborative Solutions. © SG Collaborative Solutions, LLC. All rights reserved.
The Triad Process
A discussion of The Triad Process with SGCS co-founders Scott Griffith and Paul LeSage. Recorded on February 16, 2024.
Feb 16, 2024
18 min
What Should Have Happened at Vanderbilt University Medical Center
Scott Griffith speaks with Kathy Scott, PhD, RN, FACHE about the Vanderbilt case, the misplaced focus on criminal prosecution, and practical solutions that would have prevented a fatal outcome. Recorded on June 22, 2022.
Jun 22, 2022
28 min
Coaching Tips for Collaborative High Reliability
An interview with Clay Singletary from GMR. Recorded February 2022.
Apr 4, 2022
15 min
Collaborative High Reliability at Brigham and Women's Hospital
SGC partner Paul LeSage interviews Karen Fiumara, PharmD, executive director of quality and safety at Brigham and Women's Hospital in Boston, on BWH's journey to reliability. Recorded on October 27, 2021.
Nov 16, 2021
9 min
The Meaning of Collaboration
Scott Griffith and Paul LeSage explain their use of the word collaboration in SG Collaborative Solutions and the Collaborative High Reliability™ and Just Culture model. Recorded on July 13, 2021.
Nov 10, 2021
31 min
Reliability Management Team (RMT) Qualification
Scott Griffith and Paul LeSage explain the importance of building an internal team in preparation for DNV’s Collaborative High Reliability™ organization certification.  Recorded on July 15, 2021.
Nov 10, 2021
33 min
Seeing and Understanding Risk (Part 1)
Scott Griffith and Paul LeSage explain the first step in the Sequence of Reliability™. Recorded on July 20, 2021.
Nov 10, 2021
30 min
Seeing and Understanding Risk (Part 2)
Scott Griffith and Paul LeSage describe the differences between risk perception, intelligence, and tolerance and what this means for organizations on the journey to Collaborative High ReliabilityTM .  Recorded on July 22, 2021.
Nov 10, 2021
30 min
Seeing and Understanding Risk (Part 3)
Scott Griffith and Paul LeSage discuss the importance of evolving from rule-based to risk-based operations and the role of regulators in making the transition. Recorded on July 28, 2021.
Nov 10, 2021
32 min
Journey to Reliability - Pullman Regional Hospital
SG Collaborative Solutions founder Scott Griffith interviews leaders from Pullman Regional Hospital on their journey to operational reliability. Recorded on October 20, 2021.
Nov 1, 2021
27 min
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