Poughkeepsie Chevrolet has officially unveiled its newly renovated facility, and in this episode, Jay Healey sits down with General Manager and Partner Billy Birmingham to discuss the vision behind the transformation. From a redesigned service drive and modern customer lounge to improved showroom flow and private workspaces, every update was made with one goal in mind: creating a better experience for customers. Billy also shares how the renovations have improved day-to-day operations for employees, why investing in technicians matters just as much as investing in the building, and how customer feedback has already validated the changes. Whether you're stopping in for service or shopping for your next vehicle, this episode gives you a behind-the-scenes look at how thoughtful design can make every visit more comfortable, efficient, and enjoyable.

On this episode of The Healey Brothers Pod, we're honored to welcome Carol Smith, Vice Chair of the Board of Directors, and Jennifer DeFrancesco, Executive Director of Hudson Valley Honor Flight, along with Josh Sommers, CEO of Focus Media, to discuss one of the region's most impactful nonprofit organizations. Hudson Valley Honor Flight provides veterans with an unforgettable day trip to Washington, D.C., where they visit the memorials built in their honor and receive the recognition many—especially Vietnam veterans—never received when they returned home. We talk about the emotional stories behind these flights, the powerful Mail Call tradition, the incredible community support that makes each mission possible, and what it means to give our nation's heroes the welcome home they deserve. Whether you're a veteran, have family who served, or simply want to hear stories that remind you what community is all about, this is an episode you won't want to miss. Learn more or support Hudson Valley Honor Flight: https://www.hvhonorflight.com

For years, some dealerships have advertised one price online, only for customers to discover thousands of dollars in additional fees when they arrived to buy the vehicle. Now, the FTC is beginning to crack down. In this episode, Brian Healey and Nicky Paraggio break down what the FTC's renewed enforcement means for car buyers, how deceptive pricing has affected the automotive industry for years, what third-party sites like CarGurus and AutoTrader are changing, and why transparent pricing is becoming more important than ever. They also discuss how Healey Brothers has approached vehicle pricing for years, why this creates a more level playing field for dealerships that have always been upfront with customers, and what shoppers should expect as these changes continue to roll out across the industry. Whether you're actively shopping for a vehicle or simply want to understand why two identical cars can have dramatically different final prices, this is an episode you won't want to miss.

The automotive industry had a busy month, and we're breaking down the biggest news impacting Chevrolet, Ford, and Mitsubishi. This month we discuss the Corvette ZR1X becoming the fastest production vehicle ever tested by Car and Driver, the all-new 2027 Chevrolet Silverado with a redesigned interior and new V8 engine options, Ford's upcoming $30,000 electric pickup truck, and Mitsubishi's ambitious plans to refresh and expand its North American lineup through 2031. Which announcement will have the biggest impact on the industry? Will the new Silverado raise the bar for full-size trucks? Can Ford's affordable EV pickup change the market? Or is Mitsubishi's long-term product strategy the most important story of all? Let us know your thoughts in the comments.

What makes the Lincoln experience different? In this episode of The Healey Brothers Pod, Jason sits down with Laura and Parker from Healey Lincoln to discuss what they call "The Lincoln Way"—a customer-first approach that focuses on personalization, communication, convenience, and creating a true luxury ownership experience. From pickup and delivery service to mobile maintenance, personalized customer care, transparent vehicle inspection videos, and building relationships that last long after the sale, the team explains how Healey Lincoln goes beyond simply servicing vehicles. Learn how a culture built around family, trust, and attention to detail helps create loyal customers and why so many Lincoln owners continue coming back year after year. Topics Covered:• What "The Lincoln Way" really means• Creating a family-like customer experience• Pickup & delivery service and mobile service options• Transparent vehicle health videos• Communicating with customers through calls, texts, and video• Building a culture that puts people first• Why customer experience matters as much as the vehicle itself

What if servicing your vehicle was as simple as opening your front door? In this episode of the Healey Brothers Pod, Jason Healey sits down with Bryan Gingold, Service Director at Goshen Ford and Lincoln, to discuss how Healey is transforming the customer experience through cutting-edge technology and mobile service. From a state-of-the-art service drive to AI-powered vehicle inspections that act like an "MRI for your car," customers now receive unprecedented transparency into their vehicle's health through real-time reports, videos, and digital updates. The conversation also dives into Healey's growing mobile service program, which brings factory-trained technicians directly to your home, workplace, or business fleet—saving customers valuable time while keeping their vehicles running safely and efficiently. In this episode, you'll learn: • How AI-powered inspections improve transparency and trust • What happens when your vehicle drives through Healey's new inspection system • How mobile service works and what repairs can be completed remotely • Why convenience is shaping the future of vehicle ownership • How businesses and fleet owners benefit from on-site service • The role technology plays in delivering a better customer experience Whether you're a busy parent, business owner, or simply looking for a more convenient way to maintain your vehicle, this episode offers a look at the future of automotive service.

Jason Healey, Chief Marketing Officer of Healey Brothers Automotive Group, joins David Kain on Kain & Friends to discuss the evolution of the automotive industry, customer experience, leadership, community involvement, and the future of AI in retail automotive.   From its beginnings as a single Chevrolet dealership in 1977 to an 10-franchise automotive group with more than 750 employees, Jason shares how Healey Brothers has remained focused on relationships, trust, and serving the Hudson Valley community.   In this episode: • The history and growth of Healey Brothers • Why customer experience remains the foundation of success • Balancing technology, AI, and human interaction • The importance of community involvement and giving back • Leadership lessons for the next generation • How Healey Brothers approaches branding across multiple dealerships • Why “pressure is a privilege” in business   Whether you’re in automotive retail, business leadership, marketing, or simply interested in building a strong company culture, this conversation offers valuable insights on creating long-term success through people, accountability, and community.   Thank you to David Kain and Kain & Friends for the opportunity to join the conversation.

In this episode of the Healey Brothers Pod, Jay Healey sits down with Senior Digital Marketing & Coordination Manager Dan to discuss the evolving battle between social media and traditional marketing.   From radio and television to TikTok, Instagram, LinkedIn, and beyond, the conversation explores how consumer behavior has changed and why attention has become one of the most valuable assets a business can earn.   Jay and Dan break down how Healey Brothers approaches content creation across dozens of social media channels, why storytelling matters more than simply selling vehicles, and how showcasing employees, customers, and community involvement helps build trust with local consumers.   They also discuss the importance of organic content, the role of internal influencers, managing nearly 90 social accounts, and why social media has become one of the most powerful tools for connecting with customers before they ever step foot in a dealership.   If you’ve ever wondered why businesses invest so heavily in social media—or what separates great brands from the rest—this episode is for you.

On this episode of the Healey Brothers Pod, Nicky Paraggio breaks down some of the biggest automotive news stories from May 2026 involving Ford, Cadillac, and Kia.   This quick industry update covers:      - Ford’s major changes coming to the 2027 Super Duty lineup, including the 7.3L Godzilla V8 becoming standard and the new Carhartt Edition package    - Cadillac introducing the ultra-exclusive CT5-V Blackwing F1 Collector Series inspired by Cadillac’s Formula 1 team    - Kia cutting EV6 pricing by thousands as manufacturers continue adjusting to the loss of the federal EV tax credit   If you want a fast recap of what’s happening in the automotive industry and how it affects some of the biggest brands we sell at Healey Brothers, this episode is for you.

In this month’s used car market update, we sit down with the Used Car Director at Healey Brothers to break down what’s really happening in today’s market—and what it means for you as a buyer.   Inventory across the country is tightening, prices are adjusting, and affordability continues to be the biggest concern for customers. But while supply is shrinking, Healey Brothers continues to stock 400–450 used vehicles daily, including 200+ Certified Pre-Owned options and over 125 vehicles under $20,000.   We dive into:      - Why used car prices are rising again (supply & demand)    - How market-based pricing actually works (and why it matters)    - The real value of Certified Pre-Owned vehicles    - What interest rates look like right now for used vs. new    - Why affordability isn’t just about the monthly payment    - How to save money beyond the car (insurance, MPG, ownership costs)    - Why where you buy matters—not just what you buy   If you’ve been thinking about buying a used car, this episode gives you a clear, honest breakdown of the market—and how to make the smartest decision for your budget.