The Handoff

In this season finale of The Handoff, Dr. Joni Watson sits down with Dr. Michael Jones, a regional director at Common Spirit Health and a leader in clinical informatics. With a rich background in nursing and health administration, Dr. Jones shares his strategies for managing change, building resilient teams, and leveraging data to improve patient outcomes. From preventing burnout in a 24/7 healthcare environment to mastering stakeholder engagement, Dr. Jones provides invaluable insights into the future of healthcare leadership. Listen in for a compelling discussion on the dynamic intersection of nursing, technology, and business.

Dr. Joni Watson welcomes Johnna Smith, the Chief Nurse Executive at Southern Illinois Healthcare St. Joseph Memorial Hospital. With a deep commitment to patient-centered care and operational excellence, Johnna has been a transformative leader in the healthcare sector. The discussion delves into how her organization fosters a culture of innovation, particularly through the lens of nursing and healthcare workforce stabilization. Johnna shares her strategies for engaging and developing the workforce through creative and inclusive idea generation and multidisciplinary teamwork. This episode provides a comprehensive look at practical approaches to workforce challenges, leadership in nursing, and fostering a collaborative and supportive work environment.

Dr. Joni Watson speaks with Ann Louise Puopolo, a venerated safety professional and former VP of enterprise patient safety at CVS Health. Anne Louise shares her extensive experience in patient safety, emphasizing the symbiotic relationship between quality healthcare outcomes and patient safety. She explores the crucial roles of data analysis, risk management, and creating a culture of transparency and accountability. Insights into medical malpractice and the importance of peer support programs are discussed, alongside strategies for engaging front-line staff in workflow design. Anne Louise also addresses the ongoing challenges in healthcare, such as workplace violence and the imperative of supporting healthcare workers.

Dr. Joni Watson has a profound conversation with Dr. Maurice "Mo" Brownlee, a board-certified HIV specialist and innovative leader in healthcare. Dr. Brownlee shares his transformative approach to healthcare through his development of the Wellness Homes of Chicago, which reimagines patient care environments as comforting, home-like spaces. His model emphasizes the importance of comfort and familiarity, removing traditional clinical barriers to make patients feel at ease and welcomed. He explains his commitment to equity in healthcare, providing equal treatment regardless of a patient’s financial or social status, and extending this inclusive philosophy to his staff as well. Dr. Brownlee’s work is driven by his personal experiences with healthcare disparities and his desire to create an inclusive environment where every patient and staff member feels valued and cared for. This episode explores how personal experiences can inspire profound professional changes that impact community health and wellbeing.

Dr. Joni Watson speaks with Dr. Brooke Baldwin, Senior Vice President and Chief Nursing Executive at Oregon Health and Science University Health Care. They explore Brooke’s leadership journey and her strategic vision for nursing, emphasizing professional growth, workforce challenges, and the development of guiding principles for the future. They go deep on Brooke's efforts to address complex healthcare dynamics and her commitment to fostering a resilient and thriving nursing community in various care settings.  

Dr. Joni Watson goes deep into the heart of healthcare transformation through the lens of workforce strategy and the redesign of care delivery models. Our guests, Cheryl Denison and Tracy Breece, two nurse informaticists from Mercy Health, share their pioneering journey in leveraging cutting-edge technology and innovative data-driven solutions to enhance nursing workflows and patient care. The discussion revolves around Project ANEW project and its impact on Mercy Health's care delivery model, providing valuable insights into the challenges and triumphs of integrating clinical acumen with technological advancements. Cheryl and Tracy's personal experiences and perspectives shed light on the importance of strategic workforce planning and technological innovation in transforming health care delivery.

Joni speaks with Sonna Harding, Chief Nursing Officer for HCA Florida Twin Cities Hospital. With nearly 25 years of nursing leadership, Dr. Harding shares her journey from an ambitious high school student to a distinguished CNO, emphasizing the power of vulnerability, empathy, and storytelling in shaping patient experiences and healthcare culture. Through her personal stories, including a life-changing event involving her husband, Dr. Harding illustrates how narrative can bridge the gap between healthcare professionals and the communities they serve, ultimately fostering a culture of connection, understanding, and compassionate care. This episode is a testament to the transformative potential of leadership that combines strength with softness, and action with listening, offering invaluable lessons for healthcare professionals at all levels.

Dr. Joni Watson speaks with Dr. Michael P. Carey, Jr., an expert at the nexus of nursing, health services research, and artificial intelligence (AI), to discuss the transformative impact of AI on healthcare and nursing practice. Dr. Carey shares insights on overcoming ethical challenges, the necessity for interdisciplinary collaboration, and the crucial role of education in preparing nurses for an AI-enhanced healthcare environment. This episode unveils the potential of AI to advance health equity and improve patient outcomes, highlighting the pivotal role nurse leaders play in guiding the seamless integration of AI technologies into healthcare.  

Dr. Joni Watson hosts Tracy Gosselin, PhD, RN, FAAN, Chief Nursing Executive at Memorial Sloan Kettering Cancer Center. They dive deep into the Quintuple Aim framework, emphasizing the pivotal role nurses play in healthcare leadership — and how they can effectively navigate through the challenges of care quality, cost, patient experience, clinician experience, and equity. Gosselin shares invaluable insights on the importance of data in addressing health disparities, the evolving landscape of nursing education, and strategies for nurturing a resilient and well-prepared workforce in the face of rising demands and complexities in healthcare.

Dr. Joni Watson speaks with Dr. Tara Kinard, Associate Chief Nursing Officer at Duke University Population Health Management Office and a clinical associate at the Duke University School of Nursing. They explore the critical intersection of nursing leadership, self-care, and education, and the profound impact of personal wellness on professional effectiveness. Dr. Kinard shares her journey through personal challenges, highlighting how prioritizing self-care has been essential in enhancing her decision-making, leadership style, and the ability to support her team and patients. This episode delves into practical strategies for integrating wellness into daily routines, emphasizing its significance in fostering resilience, improving patient care, and advancing nursing practice amidst the complexities of healthcare today.