<p>Marlon Rodgers is the Assistant General Manager at Adventure Air Sports in Kennesaw, GA.  In this interview, Marlon gives us a look at what the guest experience is like at Adventure Air Sports.</p><p>Key takeaways:</p><ul><li>Harnessing the benefits of the “cul-de-sac kids,” who will share the experience with their neighbors</li><li>Using memberships to help make an impact on guests’ lives in addition to economic value</li><li>User-generated content should make the guest feel more connected to the venue</li></ul>

Social media behavior (Will Henderson)

On this podcast, we speak with thought leaders from the attractions industry about the importance of 'Guest Experience', including advice and strategies on how to grow your business by putting the guest first.