In this episode, Dave O'Sullivan discusses the importance of improving the patient visit average (PVA) in physiotherapy practices. He explains how to calculate PVA, its significance in clinic metrics, and the various factors that influence it, including patient engagement, therapist performance, and the use of packages of care. The conversation emphasizes the need for therapists to align their treatment plans with patient-defined outcomes to enhance retention and profitability. O'Sullivan also shares strategies for clinic owners to implement systems that can lead to better patient outcomes and increased revenue.TakeawaysPatient visit average is a key metric for clinics.Aiming for a PVA of six is reasonable for private practices.Improving IA rebook rates can enhance PVA.Patient engagement is critical for retention.Therapists must communicate treatment plans effectively.Packages of care can significantly boost PVA.Understanding clinic metrics is essential for growth.Aligning treatment with patient goals improves outcomes.Effective systems can transform clinic profitability.Clinical excellence leads to better patient results.Sound Bites"Your patient visit average is crucial.""Fixing the IA rebook rate improves PVA.""Packages of care can double your PVA."ChaptersAdditional Resources: Free Head Physio Systems 6 Step Checklist: ⁠https://thegotophysio.com/checklist/⁠Our Flagship ‘Go To’ Therapist Mentorship Program: ⁠https://thegotophysio.com/mentorship/⁠Our Clinic Owner Business Mentorship Program: ⁠https://thegotophysio.com/business-mentorship/⁠Happy Progressing Patients Book: ⁠https://thegotophysio.com/book/⁠For our Latest Updates, Be Sure To Follow Us On Social Media:Facebook: ⁠www.facebook.com/daveosullivansportsphysio⁠Instagram: ⁠www.instagram.com/daveosullivanphysio/⁠