This week Kortney Harmon, is diving into the "Best of FDE" series with an impactful conversation featuring Michele Massaro, the Chief Operating Officer at Abacus Corporation. In this episode, we explore a wide range of topics including creative scheduling solutions to engage an underutilized workforce, the distinction between survival and scaling mindsets in business, and the critical factors for growing a staffing company. Michele shares her expertise on staying relevant to customers, retaining core talent, and the significance of technological transformation.We'll also touch on the importance of maintaining personal relationships with clients, the evolving landscape of talent acquisition, and the unique challenges posed by the current labor market. Whether it's adapting to changing state legislation, managing overhead costs, or leveraging direct hire initiatives, this episode is packed with actionable strategies to help your staffing business thrive._______________________Follow Michele Massaro on LinkedIn: https://www.linkedin.com/in/michele-massaro-51ba686/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode, Kortney Harmon, joins Donnie Gupton on The Relevant Recruiter Show where we'll delve into the dynamic world of recruitment, exploring the myriad tools and platforms that recruiters from job boards and LinkedIn to virtual interview platforms and social media. We'll tackle the critical issue of visibility in recruiters' activities and how it correlates with productivity, commission, and the ability to scale your organization.Join us as we discuss the transformative power of technology integration, particularly the importance of syncing your phone systems with your ATS for streamlined operations. We'll explore the impact of AI on the recruiting industry, the balance between technology and human interaction, and the multi-channel outreach approach crucial for warming up prospects. Whether you're grappling with process improvements or looking for ways to leverage data-driven decision-making, this episode is packed with actionable insights._______________________Follow Donnie Gumption on LinkedIn: https://www.linkedin.com/in/donnie-gupton/Listen to The Relevant Recruiter Show: https://open.spotify.com/show/0pCksvchbNe8tnPCeurK5cFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this weeks episode, Kortney Harmon and Curtis Hite - CEO at Improving journey take a deep dive in the industry, explore how Improving has scaled its operations, and discuss the company's approach to maintaining a cohesive culture across its numerous offices in the U.S., Canada, and Mexico.In this insightful conversation, Curtis shares his perspective on navigating economic uncertainties, the impact of artificial intelligence on the tech industry, and best practices for maintaining a strong workforce. Whether you're a staffing and recruiting leader or someone interested in the future of software consulting, this episode is packed with valuable insights that you won't want to miss. So, join us as we uncover strategies for success and growth with Curtis Hite on this episode of The Full Desk Experience!_______________________Follow Curtis Hite on LinkedIn: https://www.linkedin.com/in/curtis-hite-a7b228/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Kortney Harmon joins Dave Turano on Cut Through the Noise to delve into the importance of quality over quantity in engagement, both in staffing and sports. They discuss the pitfalls of over-relying on technology, the critical need for effective communication and leadership, and why pushing employees towards roles they're not trained for can lead to high turnover and dissatisfaction.Tune in as they explore the fragility of companies reliant on a few key clients, the necessity of providing consistent and meaningful value, and the significance of adopting a relationship-based approach over transactional interactions. Join us as Kortney and Dave dissect the industry's challenges, share personal stories, and highlight the power of engagement and leadership in driving success. Don't miss out on this insightful episode packed with valuable advice and real-world experiences!_______________________Follow Dave Turano on LinkedIn: https://www.linkedin.com/in/davidturano09/Listen to Cut Through the Noise: https://open.spotify.com/show/5KrU7tS8QMSpgYiMAtxByVFollow Cut Through the Noise on Instagram: https://www.instagram.com/cttnpodcast/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode, we embark on an insightful discussion with Gary Benedik, the Chief Revenue Officer at Avenica. We'll delve into the significance of upskilling and reskilling in the job market, explore Avenica's innovative approach to talent development, and discuss the critical balance between leveraging AI and maintaining the human element in recruitment.From navigating the challenges of a post-COVID world to building strong, long-lasting relationships with candidates, this episode is packed with valuable insights, and trends shaping the future of talent acquisition. Tune in to learn how Avenica is adapting to market demands and adding unparalleled value to their clients._______________________Follow Gary Benedik on LinkedIn: https://www.linkedin.com/in/garybenedik/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Welcome to "The Full Desk Experience" podcast! In this episode, host Kortney Harmon engages with special guest Alex Chausovsky, an esteemed economist and market researcher, delving into the intricacies of sales and marketing strategies crucial for business growth. The discussion navigates through a landscape of economic trends, workforce dynamics, and the looming influence of emerging technologies like AI and robotics. With actionable insights and practical advice tailored for the staffing and recruiting industry in 2024 and 2025, this episode offers a deep dive into talent retention strategies, industry disruptions, and the evolving power dynamic between organizations and employees. Join us as we unravel real-world wisdom to equip you with the tools needed to scale thriving teams and tackle the challenges of tomorrow.More about Alex:Alex Chausovsky is the Director of Analytics and Consulting for the Bundy Group. He is a highly experienced market researcher and analyst with more than two decades of expertise across subjects including economics, manufacturing, automation, advanced technology trends, and business cycle analysis. He has consulted and advised companies throughout the US and Canada, Europe, South America, and Asia. In his investment banking advisory role, Alex is a trusted source of information for owners and executives of privately held firms who are seeking a business sale, acquisition, or financing.Alex has delivered over a thousand presentations, webinars, and workshops to small businesses, trade associations, and Fortune 500 companies across a spectrum of industries, and is the go-to source of industry data and insights for business owners and leaders. Alex's analysis has been featured in the Wall Street Journal, on the BBC, and on NPR, and he is a Top Voice on LinkedIn._______________________Follow Alex Chausovsky on LinkedIn: https://www.linkedin.com/in/alexchausovsky/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter:  https://www.crelate.com/blog/full-desk-experience

On this episode, host Kortney Harmon and guest Jay Brunetti dive deep into the intricacies of the staffing industry with a specific focus on the power of a niche market. Jay Brunetti, founder of Hire Alliance—a consultancy serving staffing companies, talent acquisition departments, and HR teams—shares invaluable insights from his extensive experience in the industry.In this episode, we'll explore the importance of staying disciplined within your niche to maximize success and the pitfalls of trying to be a jack of all trades. Jay also provides strategic advice for geographically expanding your client base.We'll discuss why chasing the next "hot" industry might not be as beneficial as focusing on your core strengths and existing clients, and emphasize the significance of meaningful conversations and the value of verbal communication in building strong relationships. Jay also highlights the alarming trend of over-reliance on AI and automation, urging staffing firms to bring back the human touch that adds genuine value to candidates and clients alike.Get ready for actionable strategies and thought-provoking discussions on empowering your team, effective leadership, and the future of the recruiting process. Tune in for a wealth of knowledge that could transform how your firm operates in today’s competitive landscape._______________________  Follow Jay Brunetti on LinkedIn: https://www.linkedin.com/in/jay-brunetti-a19b06/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Welcome to this episode of The Full Desk Experience Express, where host Kortney Harmon, joined by industry expert Chris Hesson, dives deep into the challenges and strategies of business development within staffing firms.Chris offers sage advice on balancing business development strategies and structure with flexibility. He emphasizes the importance of aligning business processes with revenue generation and advises on how regular revisiting and adjustment of these processes can foster both team and business growth.Stay tuned for an enriching session that promises not only to answer pressing leadership questions but also to equip you with practical approaches to enhance your firm’s performance amidst evolving market dynamics._______________________Follow Chris Hesson on LinkedIn: https://www.linkedin.com/in/christopherhesson/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/full-desk-experience

In this episode of The Full Desk Experience, Host Kortney Harmon and guest Dave Turano explore the significant challenges and transformations within the staffing and recruiting industry, particularly in the context of technological advancements and shifting business priorities.Dave shares his critical insights on the misuse of AI technology in recruitment, emphasizing the constant need for human connection and effective communication despite technological progress. With a rich background as a leadership and sales coach, Dave also discusses the perils of outdated leadership beliefs, the vital role of personal development, and the pressing need for industry leaders to foster genuine relationships and confidence within their teams.Join host Kortney Harmon as we uncover how leaders can adapt to these changing times by redefining success and reorienting strategies to focus more on human-centric values and less on arbitrary metrics. Stay tuned to glean actionable advice from Dave on nurturing team dynamics, enhancing candidate experience, and ensuring continuous learning in the pursuit of business excellence.__________________Follow Dave Turano on LinkedIn: https://www.linkedin.com/in/davidturano09/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/full-desk-experience

In this episode of "The Full Desk Experience," Justin Bellante, CEO of Titan Placement Group, offers an insightful dive into the world of healthcare recruitment. With nearly a decade of expertise, Justin shares his journey from starting as a healthcare recruiter after leaving a call center job to leading a successful recruitment firm. Amidst the rapid changes in technology and shifts due to the pandemic, Justin discusses the evolution of hiring practices, the importance of networking, and the strategies that have helped him overcome challenges in the recruiting landscape. This episode is packed with valuable insights into creating a positive workplace, the strategic implementation of technology like AI, and the critical role of continuous learning and adaptation. Join us as we explore these topics and much more with Justin Bellante on "The Full Desk Experience." _________________Connect with Justin on LinkedIn: https://www.linkedin.com/in/justinbellante/ Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/