In the final episode of our first season, we sit down with Director of Insights Emilie Grunzweig to discuss how to approach the task of predicting the upcoming holiday season in an extraordinary year such as this one. Join us to learn about the three new customers you’ll meet this winter, which products and services are going to be in high demand, and why fraud will be even harder than usual to detect. For a deeper dive into our insights, download your complimentary copy of our holiday report » bit.ly/3n4bbGQ

We sat down with Head of Design Tom Reznikov to understand the potential - and the challenges - of designing for tech. Listen as she takes us through how brands evolve visually, why illustration is making its comeback specifically in the tech sector, and what made Riskified's design team completely overhaul its illustration language.

On this special episode of The Full Cart, shared with you ahead of Riskified's 2020 Merchant Summit, we host co-founder and CTO Assaf Feldman. Assaf talks about how working in the volatile fraud ecosystem prepared him to thrive in an unpredictable reality, and about his own approach to adaptability. Hint: it’s not about moving fast; it’s about building an agile company from the ground up.

Most fraudulent transactions can look totally legitimate to the untrained eye. But now and then, there are fraud attempts so outrageous they stand out. In episode 6 of The Full Cart, four Riskified analysts tell us about the most memorable fraud attempt they encountered. From love-struck fraudsters to a massive order of bidets, some cybercriminals think outside the box - and pay the price for their originality.

We speak to Meirav Peled, Director of Partnerships at Riskified, to understand the important role payment service providers (PSPs) play in providing an omnichannel customer experience. Meirav describes how PSPs are responding to the digital shift in eCommerce and introduces us to payment orchestration platforms. Finally, she outlines best practices for maximizing your partnership with a payments provider.

Raz Vicerabin, Riskified’s Director of Sales (EMEA & APAC) walks us through the process of shopping for a fraud prevention solution, doling out actionable tips for anyone considering amping up or future-proofing their fraud prevention toolkit. Listen in to learn how to define needs and expectations, assess available services and technologies, understand your fraud challenges, and improve customer experience. For a deeper dive into the subjects discussed in today’s episode, check out Raz’s comprehensive guide for merchants: https://bit.ly/3fq1pvc

In this episode, we speak with Ephy Rinsky, Product Marketing Manager at Riskified and an account takeover expert, about the surge in ATO attacks. Ephy explains how fraudsters commit ATOs, what merchants can do to detect these elaborate fraud attempts, and how ATO attacks affect the relationship between brands and their most loyal customers.

We speak with Riskified research analyst Reka Eszter Bodo, who shares with us what three years of looking into fraud patterns taught her about fraud victims. One issue we discuss is how fraud disproportionately targets marginalized communities, and how customer-facing employees can play a key role in making shopping safer for everyone. Finally, Reka illustrates how she uses her unique insights to help train Riskified’s machine learning models to perform better, less biased fraud detection.

Two months into the global crisis, most eCommerce verticals are already on track towards stabilization. In our first episode, we sit down with Emilie Grunzweig, Director of Insights at Riskified, to understand how the eCommerce landscape has already evolved since the start of the pandemic, and what factors impact the recovery rates of different markets.