The FODcast
The FODcast
Tim Roedel and James Hodges
Can Omni-Channel Strategies and AI Integration Transform Customer Engagement in Retail? | S6, Ep5 - Simon Suarez
54 minutes Posted Oct 1, 2024 at 10:00 pm.
Future of Technology in Digital Commerce
Enhancing Retail Customer Engagement Strategies
Revolutionising Retail Loyalty Strategies
The Power of Retail Gamification
Future of AI and Mobile Integration
Evolution of Physical Retail Spaces
Technology and Loyalty Insights
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Show notes
What are the secrets to revolutionising digital commerce in today’s fast-paced retail landscape? In Episode 5 of the current season of the FODcast, we welcome Simon Suarez, Director of Enterprise Architecture at AbsoluteLabs, who shares his extensive insights into omni-channel strategies and customer engagement. With decades of experience spanning luxury retail brands including Gucci, Stella McCartney, and Sweaty Betty, Simon discusses how brands have shifted from isolated operations to a cus...