Welcome to the first official of 5 to Thrive with Dave Foy!   Formerly The Fixed Ops Mastermind Podcast we rebranded to represent more of what we bring to you every week!    This week Christopher Vester joins me for an amazing discussion about the industry and his leadership and mentoring of his team.    About Christopher Experienced Chief Operations Officer with a demonstrated history of working in the automotive industry. Host of the "Answers from the Stairs" Podcast. Co-host of "Faith. Family. Fulfillment" Podcast with wife, Suzanne Vester. Skilled in Negotiation, Management, Customer Service, Account Management, Motivation and Sales. Strong business development professional with a Bachelor's degree focused in Business Administration and Management from North Carolina State University.

Brent Gleeson is an award-winning entrepreneur, 2x bestselling author of TakingPoint and Embrace the Suck, globally renowned keynote speaker, and the CEO of TakingPoint Leadership. The mission of TakingPoint is to equip committed teams with the leadership tools and development necessary for navigating change and growth with military precision. TPL is honored to work with organizations such as Bank of America, Google, NFL, Wells Fargo, Delta Airlines, and many more. Gleeson has built several high growth companies that hit the Inc. 500 list of fastest growing companies for seven years in a row. As a Navy SEAL combat veteran, he has applied the leadership, mindset, behavior, and culture principles from the world of special operations to partnering with organizations across the globe in improving leadership, performance, and the ability to lead change successfully. Gleeson holds undergraduate degrees in finance and economic from Southern Methodist University, certificates in English Literature and Criminal Justice from Oxford University, and a business masters degree from the University of San Diego. He was names a top 10 CEO by Entrepreneur Magazine. Learn more at www.TakingPointLeadership.com

Quantum5 About Scott: I am an expert in the development of private label Fintech platforms for the modern automotive dealership and petroleum marketer. I use over 20 years of private label fleet and loyalty payments in conjunction with a coalition of modern financial technology platforms to help retailers not just accept payments, but own them, via the development of a private label payment and reward network the helps drive customer loyalty, engagement, retention, and top line revenue. With my help your operation can tap into a powerful revenue stream by monetizing your customers payments with our proprietary set of GasApp.io API’s from fuel to services and goods to BNPL and other automotive related expenses. I believe the future of the automotive dealer and fuel merchants run parallel with a need for a challenger solution that future-proofs your business model by turning your customers into a digitally connected fleet of brand ambassadors. From private label mobile wallets to debit cards to financial tools, your customers will be rewarded for making everyday auto related payments with your help. Real dollar rewards that keep your brand top of mind.

Hannah Lifson on Linkedn   I've found my forte is bringing together industry leaders from a variety of backgrounds, verticals, and spaces at professional networking & educational events. I am currently apart of a fast-growing company where I'm strategizing & executing on the upcoming events found on our marketing calendar. My energy is seemingly abundant and enjoy the thrill of working towards a deadline. One of the most personally rewarding aspects of my job is meeting and establishing relationships with others from all over the world.   Learn More About Quantum5 Here

    Dave "Mr. Accountability" Anderson is a leading international speaker and author on personal and corporate performance improvement. After an extensive career in the automotive retail business Dave, along with his wife Rhonda, began LearnToLead - entering its third decade - with the goal to help individuals and organizations reach their personal and corporate potential.   The author of 15 books, most recently Intentional Mindset: Developing Mental Toughness and a Killer Instinct (available wherever books are sold), and host of the wildly popular podcast, "The Game Changer Life," Dave's no-nonsense messages impact readers and listeners in over 145 countries. Dave has spoken in twenty countries and presents 100+ times annually to a wide array of businesses, athletic teams, and nonprofits.   His immediately applicable messages, energized and dynamic presentation style, and unmatched content positively focuses, equips, and inspires teams to do better – and the principles he shares resonate with audiences from a wide array of industries.    His direct, often-humorous, and somewhat politically incorrect approach has earned him the nickname, “Mr. Accountability.” Dave’s “in-the-trenches” background of starting and running world class businesses, coupled with his relatable non-academic approach creates unmatched connection that resonates with his audiences and moves them to action.   Dave and Rhonda are also co-founders of Matthew 25:35 Foundation, which helps feed, clothe and house under-resourced people worldwide. In his personal time Dave enjoys the martial arts and holds a second degree black belt in karate. He has been married three decades to Rhonda, and enjoys life as a grandpa immensely.            

Randy Nowell on LinkedIn   Fixed Ops Mastermind   Find Out More About Quantum5 Here

Bob Lanham joins us this week!  Head of Automotive Retail at Meta This is packed with information you can use today to improve your operation!  

You think your coverage is up to date?    Have a listen to this episode and find out if you are right!      Over my 30 years in the auto and RV industries, I have developed easy-to-use compliance solutions that demonstrate on-going efforts by dealerships to effectively comply with federal, state and local industry regulations. I can:  Reduce Your Personal Liability  Monitor Reputation and Create Online Responses to Digital Customer Complaints  Mitigate Your Exposure to Lawsuits and Regulatory Issues  Examine and Audit Monthly Advertising to Forestall Deceptive Acts Claims  Inspect Deal Jackets to “Catch and Kill” Irregular Business Practices  Analyze Operations to Prevent Problems Before They Happen  Conduct Bi-Weekly or Monthly Staff Zoom Trainings on Best Compliance Practices  Resolve Lawsuits and Regulatory Disputes and Negotiate with Difficult or Unreasonable Customers and Plaintiff Lawyers  Create, Write, or Update Employee Handbooks and Guidebooks There are so many compliance laws that it is virtually impossible for the average dealership to be in full compliance. Lack of compliance comes to you in three forms: regulatory agencies, two-legged problems like customers and employees, and media challenges such as deceptive advertising claims or bad social media reviews. I can help you with these issues. I have resolved complaints with regulatory agencies such as the IRS, EEOC, CFPB, Attorneys General and the Motor Vehicle Dealer Board, to name a few. During my career, I’ve successfully concluded nearly 1,000 customer and employee complaints / lawsuits for the #1 Chevrolet dealership in Virginia. As an innovative expert in dealership dispute resolution, my unique results-driven methods bring fast conclusion—98% of the time without going to court. It’s all about getting back to business, lowering risk…and protecting assets to enhance profitability. EXPERT PANEL: Dealer Marketing Magazine CONTRIBUTING AUTHOR: Dealer Marketing Magazine, DealerTalk (Virginia Motor Vehicle Dealer Board) RV Pro, RV Executive Today Magazine RECENT ENDORSMENTS: Virginia Independent Automobile Dealers Association (VIADA) MEDIA EXPOSURE: CNN, Wall Street Journal, Atlanta Journal, CBT News, etc. SPEAKING SPONSORSHIPS: IBM, BellSouth, Small Business Administration, etc. COLLEGE PRESENTATIONS: Emory University, Georgia State University, Spelman College, University of Georgia, SMU, etc. REPRESENTATIVE CLIENTS: Holiday RV Superstores (NASDAQ), Portfolio Recovery Associates (NASDAQ, PRAA), Marriott & Embassy Suites Hotels, etc. CONTACT INFO: [email protected] 757.434.7656 www.BetterVantagePoint.com