This episode marks a first for The Distinctive Dermatologist—our transition to both audio and video.

But more importantly, it marks a shift in perspective. Instead of hearing from a physician or industry expert, you'll hear directly from a skin cancer patient.

Michael Carney has experienced multiple treatment approaches, including Mohs surgery and GentleCure. In this candid conversation, he shares what it's really like to navigate those decisions—what builds trust, what creates doubt, and what patients wish they had known sooner.

Because the patient experience isn't defined by what we intend to deliver—it's defined by what patients actually experience.

And when patients discover they weren't fully informed of their options, trust doesn't just erode. It disappears.

If you're committed to delivering the Ultimate Customer Experience® and building a practice that earns deeper trust, this is a conversation you need to hear.

Thanks to our sponsor, GentleCure from SkinCure Oncology, for supporting this episode and their commitment to expanding patient choice in skin cancer treatment.