The Digital Project Manager
The Digital Project Manager
Galen Low
Innovation vs. Risk: How a Former Mastercard Exec Designs AI Strategy
47 minutes Posted Mar 10, 2026 at 10:00 am.
Welcome And Big Question
Can Anyone Be Innovative
Innovation vs Risk Basics
Why Design Thinking Now
Guest Background And Design Link
Creativity Within Constraints
Democratized AI And Guardrails
Agentic Incidents And Governance
Balancing Innovation And Risk
Labs, SWAT Teams, And Culture
Aligning The C-Suite And Board
Agents Across Functions
Org Design For Hybrid Workforces
Values As Strategic North Star
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47:05
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Show notes
When AI hype is shouting “anything is possible,” it’s easy for teams—especially in regulated, risk-aware orgs—to feel like innovation is either reserved for the “creative people” or only happens in labs behind closed doors. JoAnn Stonier makes the case that innovation isn’t a personality type—it’s a muscle. You can train it, but you also need permission, constraints, and a shared way of working so the results don’t devolve into chaos (or a pile of half-baked agents someone tries to “just unpl...