Who Really Needs New Patients? Let’s Talk About Customer Experience In this episode, Chase and Ryan tackle the big question: Do you actually need new patients—or is the real focus on keeping the ones you have? Spoiler alert: It’s all about creating an unforgettable customer experience. They dive into what sets their practices apart, sharing insights on building trust, intentional first impressions, and why your new patient process might be the secret sauce to long-term success. From greeting patients by name the moment they walk in to creating a seamless and welcoming journey, Chase and Ryan outline how their system helps even the newest team members look like seasoned pros. You’ll also hear some laugh-out-loud moments as the duo recounts their own experiences with team training, awkward handshakes, and the importance of building genuine connections with patients. Whether you’re looking to refine your new patient process or simply curious about what makes a practice thrive, this episode is packed with actionable tips and plenty of humor. 👉 Hit play now to learn how to level up your customer experience—and why it’s the key to keeping patients (and your team) happy for the long haul. LINKS: https://www.thedentistsshow.com Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 03:00 Does your office need new patients—or better systems? 06:00 The first impression: What your front desk team says matters. 09:00 Why trust is the foundation of your new patient process. 12:00 Building genuine connections: Small actions, big results. 16:00 The black belt level of customer experience: Step-by-step. 20:00 How investing in your team makes your office stand out. 25:00 Final thoughts: Make your patients talk about you—in a good way.

The Secret to Hitting Your Goals in Dentistry (and Beyond) Setting goals can feel daunting, but what if there’s a better way to approach them? In this episode, Chase and Ryan share their tried-and-true methods for setting goals that inspire action, not overwhelm. Whether you’re running a $1 million practice or pushing toward $10 million, these tips are for you. The guys break down why traditional goal-setting doesn’t always work and how they’ve evolved their strategies as their practices have grown. They dive into how to set achievable targets, measure success, and rally your team around a common vision. Plus, they discuss why your goals should balance ambition with practicality—and the surprising ways they’ve learned to adapt when plans don’t go perfectly. This episode is packed with stories, examples, and actionable advice that will help you set smarter goals for 2025 (and beyond). And, as always, there are a few laughs and tangents along the way. 👉 Ready to level up your goal-setting game? Hit play and start building a more intentional, successful practice. LINKS: www.thedentistsshow.com Free Gift: www.thedentistsshow.com/downloads/the8lessons   Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 02:00 Chase and Ryan on winter weather and Spokane adventures. 05:00 The pitfalls of traditional goal-setting in dentistry. 09:00 How Chase went from random goals to intentional planning. 12:00 Breaking down goals into achievable steps for your team. 18:00 Why balancing ambition with practicality is key. 22:00 Real-world examples of how to grow revenue with specific goals. 28:00 Final thoughts: Build goals that inspire action, not overwhelm.  

Should You Be Funny as a Dentist? Here’s Why It Might Matter More Than You Think Is it okay to joke around with your patients? Should you be the funny dentist, or does that risk your professionalism? In this episode, Chase and Ryan dig deep into the role of humor in dentistry—and whether it can actually make you a better dentist. Let’s face it: going to the dentist isn’t exactly at the top of most people’s “favorite things to do” list. So, what happens when you throw in a little humor? Chase and Ryan share stories about how they’ve used jokes (good ones and questionable ones) to break the ice, calm nerves, and build better relationships with patients. They dive into the psychology behind humor and why it’s such a powerful tool—not just for connecting with patients, but for creating a practice culture that people actually want to be part of. Along the way, they share their favorite go-to jokes (you might want to steal a few) and the moments when humor helped diffuse tricky situations. But they don’t stop there. They also explore the line between being approachable and staying professional, how humor can vary depending on the patient, and why dentists sometimes get a bad rap as being “all business.” Spoiler: They think dentists might be funnier than they’re given credit for. Whether you’re a dentist looking to lighten the mood or just wondering if a little laughter can actually make a difference, this episode will have you rethinking how you interact with patients—and maybe even your team. 👉 Hit play now to join the conversation and decide for yourself: Should you be the stand-up comedian of your office, or just leave the jokes to Chase and Ryan? LINKS: www.thedentistsshow.com Free Gift: www.thedentistsshow.com/downloads/the8lessons Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 02:00 The psychology of humor in the dental chair. 05:00 Are dentists the real engineers of the mouth? 09:00 Breaking the ice: The jokes Chase and Ryan love (and hate). 12:00 Patient reactions to humor: The good, the bad, and the awkward. 15:00 Does being funny make you a better dentist—or just a memorable one? 20:00 Final thoughts: How humor can build trust and grow your practice.  

Let’s talk money—more specifically, let’s talk about the most profitable procedure in dentistry. You probably have a guess, right? Well, in this episode, we’re going to break it all down. From extractions to implants and everything in between, we’re diving into what makes a procedure both profitable for your practice and valuable for your patients. But first, we’ll take a little detour (or maybe a big one—who’s counting?). There’s Blockbuster nostalgia, some truly awkward stories about movie ratings, and even a rabbit-breeding tangent we didn’t see coming. Don’t worry—if you’re short on time or just want to skip our epic banter, jump to the 10-minute mark. We won’t be offended lol. Let's jump in by reflecting on something important: how confidence in your craft can shape the success of your practice. We share personal stories about what it took to tackle big procedures early in our careers and the mentors who gave us the push we needed. Whether it was mastering same-day implants or understanding why extractions can be a goldmine, those moments defined how we approach dentistry today. So, if you are into self-learning and willing to invest in your skills, we share some ideas of how to start.  We also explore why some dentists hold themselves back and how overcoming fear and hesitation can unlock incredible growth—not just in your wallet but in patient trust and satisfaction. Once we get into it, you’ll learn why some procedures are worth your time and effort, while others might not be pulling their weight. If you’re ready to maximize your profitability and take your skills to the next level, this episode is for you. 👉 Hit play now and see if you’re leaving money (and happy patients) on the table! LINKS: www.thedentistsshow.com Free Gift: www.thedentistsshow.com/downloads/the8lessons Episode Minute By Minute:  00:00 Welcome to Episode 8—Chase and Ryan Banter Begins 03:00 Why confidence matters in high-value procedures 09:00 Funny disclaimer: Skip to here for today’s topic! 10:00 What’s the most profitable procedure in dentistry? 12:00 Why extractions are a huge moneymaker 15:00 Root canals vs. extractions: What’s really worth it? 20:00 Same-day implants: Game-changer or time suck? 25:00 Building confidence in high-value procedures 30:00 How to grow your skills and your revenue 35:00 Final thoughts: Put the patient first, and the profits will follow

Can You Be the LeBron James of Dentists and Make $10M a Year? In this episode, Chase and Ryan dive into the big question: What does it take to earn $10 million a year as a dentist? Spoiler alert—it’s not just about drilling and filling. They break down three key strategies to create enough value in the world to achieve that kind of success. From delegating and scaling your team to taking calculated risks and building an incredible culture, this conversation is packed with actionable advice and a few laughs along the way (because what’s a dental podcast without some humor?). Chase and Ryan share insights on leveraging your unique skills, empowering others, and why creating a team-focused culture is the secret to unlocking higher levels of success. They even compare dentists to NBA players—exploring why some reach superstar status while others stay in the minor leagues. Whether your goal is to hit $10 million, $1 million, or just build a practice you’re proud of, this episode will challenge you to think bigger and take the right steps toward success. 👉 Hit play now to hear their strategies, stories, and advice on becoming the “LeBron James of dentistry.”   LINKS: www.thedentistsshow.com Free Gift: www.thedentistsshow.com/downloads/the8lessons Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 02:00 What makes LeBron James a $50M player—and how it relates to dentists. 05:00 The average dentist salary vs. the $10M dentists—what’s the difference? 09:00 Strategy 1: Delegate and scale your team effectively. 12:00 Strategy 2: Take calculated risks to grow your practice. 16:00 Strategy 3: Build a team-focused culture that drives success. 20:00 Why creating value is the key to financial and professional growth. 25:00 Final thoughts: Aim high and start taking action today.

In this episode, we’re tackling a tough but necessary topic: when (and how) to fire a hygienist. Let’s be clear—hygienists are the backbone of our practices, and we’re lucky to work with some truly incredible ones. But every now and then, a bad apple sneaks in, and it becomes clear they’re just not the right fit for the team. We get into what makes a great hygienist (hint: humility, teamwork, and patient care are at the top of the list), and we share some real-life examples of when things didn’t work out. From hygienists who refuse to clean their own instruments to those who clash with the team culture, we’re breaking down how to identify red flags and when it’s time to let someone move on. But this isn’t just about saying goodbye—it’s about building an amazing team that aligns with your practice’s values and vision. We also share tips for hiring hygienists who will thrive in your office and how to create an environment where they can grow and succeed. 👉 Hit play now to hear our full conversation, and don’t forget to check out the free PDF download of our 8 Lessons for Growing a $20M Practice! Share your thoughts or your own team-building stories in the comments below! Visit www.thedentistsshow.com for more insights and resources. www.thedentistsshow.com/downloads/the8lessons/ Episode Minute By Minute:  00:00 Welcome to The Dentists Show! 01:00 Why this topic matters: Firing vs. letting go. 02:30 What makes a great hygienist? Key traits to look for. 07:00 Red flags: When a hygienist doesn’t fit your culture. 12:00 Building rapport with patients: A must-have skill. 15:00 Prepping patients for the dentist—how top hygienists do it. 18:00 Real stories: The ones we’ve had to let go. 22:00 Why letting someone go can save your team culture. 25:00 Tips for hiring hygienists who align with your vision.

Welcome back to the Dentists Show! In this episode, we’re taking a break from the serious stuff to share the funniest, most awkward, and downright bizarre moments we’ve experienced in our years of dentistry. From TikTok hacks gone wrong to patients making unexpected bodily contributions, we’re spilling the stories that made us ask, “Did that really just happen?” Ryan talks about the time he got up close and personal with a patient’s breakfast burrito (don’t ask), and Chase shares a memorable encounter with a patient who was locked in during a procedure—vomit hose and all. Whether it’s unexpected messes, runaway patients, or assistants caught in the crossfire, there’s never a dull moment when you’re working in dentistry. These stories are a reminder that while dentistry is rewarding, it’s anything but predictable. They’ll make you laugh, cringe, and maybe even feel a little better about your own practice mishaps. 👉 Hit play now to hear the full episode, and share your wildest practice stories with us at www.thedentistsshow.com. We’d love to laugh (and commiserate) with you! www.thedentistsshow.com/downloads/the8lessons Episode Minute By Minute:  01:00 The joys of awkward moments in dentistry. 02:30 Chase’s TikTok hack gone hilariously wrong. 05:00 Ryan’s “breakfast burrito” patient—literally. 08:00 Blood, vomit, and the messiest procedure ever. 12:00 Did that really just happen? Chase’s unforgettable interview story. 16:00 Halcyon adventures and slap-worthy moments. 20:00 Patients who keep you guessing: From shoes off to fainting in the lobby. 24:00 Why these moments make dentistry unforgettable. 28:00 Closing thoughts—send us your stories!

In this episode, we’re breaking it all down—the 8 lessons that helped us, grow from a single struggling practice to running seven thriving offices grossing $20 million annually. Spoiler alert: these lessons aren’t just about numbers; they’re about mindset, leadership, and creating a team and culture that drives growth. We talk about everything from setting big, scary goals and taking care of your patients first, to knowing your numbers and recruiting the right people. We even dive into the importance of replicating yourself to scale your practice effectively. And yes, there are a few laughs and stories sprinkled in (like how Chase turned a failing practice into a gold mine). Whether you’re aiming to grow a single practice or dream of running multiple offices, this episode is packed with actionable advice that can help you move the needle. We don’t just tell you what we did—we share the how and the why behind these game-changing lessons. 👉 Hit play now to learn how to apply these 8 lessons to your practice. Download our free PDF for more details, and let us know what you think in the comments! www.thedentistsshow.com/downloads/the8lessons/ Visit www.thedentistsshow.com for more resources and insights. Episode Minute By Minute:  00:00 Welcome to Episode 4 of The Dentists Show! 01:00 Why these 8 lessons matter for your practice. 02:30 Lesson 1: You can do it—why mindset is everything. 07:00 Lesson 2: Take care of the patient first. 12:00 Lesson 3: Invest in your skillset and leadership. 17:00 Lesson 4: Know your numbers—understanding KPIs. 19:00 Lesson 5: New patients solve a lot of problems. 22:00 Lesson 6: Recruit and retain A-players. 24:30 Lesson 7: Keep your word and build integrity. 27:00 Lesson 8: Replicate yourself to scale effectively. 30:00 Download the free PDF and connect with us!

In this episode, it’s time to meet THE one and only Dr. Chase Davis! Chase takes us on a journey through the highs, the lows, and the downright painful moments that shaped him into the dentist, leader, and business owner he is today. Spoiler alert: this includes literally breaking his back and coming out stronger on the other side. Chase opens up about how his early career was marked by grit, perseverance, and a relentless drive to succeed. From starting with one small office in Chandler, Arizona, to growing seven thriving practices grossing $20 million annually, Chase’s story proves that success doesn’t come without setbacks. His Viking mindset—bold, fearless, and determined—carried him through challenges like recovering from a debilitating back injury while keeping his eyes on the bigger picture. Through humor and real talk, Chase shares what it takes to lead, grow, and build a business while staying true to your values. Whether it’s lessons learned from failures, the importance of team culture, or strategies for making bold moves, this episode is packed with actionable insights for dentists looking to level up. If you’ve ever doubted your ability to overcome obstacles or grow your practice, Chase’s story will inspire you to keep going. Get ready to laugh, learn, and feel empowered to take the next step in your journey. 👉 Hit play now to hear Chase’s incredible story, and don’t forget to leave a comment or connect with us at www.thedentistsshow.com!   Episode Minute By Minute:  00:00 Welcome back to The Dentists Show! 00:20 Meet Dr. Chase Davis—the Viking of dentistry. 01:00 Starting small: Chase’s first office in Chandler, Arizona. 03:00 How resilience and risk-taking set the foundation for growth. 05:00 Lessons learned from failures and setbacks. 07:00 Building a $20M dental empire: The mindset behind the success. 09:30 Why team culture is key to long-term growth. 12:00 The Viking mentality: Bold moves and strategic goals. 15:00 Advice for dentists looking to grow their practices. 18:00 Closing thoughts and what’s next for The Dentists Show.

In this episode, we dive deep into the life of Dr. Ryan Bushman—a dentist, husband, father, our co-host, and all-around inspiration. Ryan opens up about his humble beginnings in Quincy, Washington, where he grew up on a potato farm with a family of 16 siblings. (Yes, 16–not a typo!)  His story is filled with challenges that would have knocked most people down, but Ryan’s resilience and determination turned those hardships into building blocks for the life he leads today. From enduring unimaginable tragedies, including the loss of two siblings and his father at a young age, to becoming a teenager tasked with helping raise his siblings when his mother disappeared, Ryan shares how these defining moments shaped him. With humor and humility, he recounts going from a 16-year-old working farm jobs to providing for his own growing family while learning how to lead, grow, and create a meaningful life. Today, Ryan is a thriving dentist, a devoted husband of 20 years, and a proud father of five. If he can do it, so can you! His journey is a testament to grit, perseverance, and making the hard choices to build the life you want. Whether you’re navigating your own challenges or looking for inspiration to keep going, Ryan’s story is a reminder that you can overcome anything when you’re committed to making it work. 👉 Hit play now to hear Ryan’s incredible story and learn how he turned his trials into triumphs. Don’t forget to leave a comment, ask questions, or connect with us at www.thedentistsshow.com! Episode Minute By Minute:  00:00 Welcome back to The Dentists Show! 00:08 Learning about Ryan Bushman. 00:45 Growing up in Quincy, Washington. 02:00 Life on a potato farm and a family of 16. 07:00 Tragedy strikes: Losing two siblings and a parent. 09:30 Raising siblings at 16 and navigating life without parents. 12:10 The power of hard choices and perseverance. 14:00 Discovering leadership and the path to dentistry. 16:45 Overcoming the 2008 recession and choosing dentistry. 19:00 Why happiness and resilience are choices. 21:23 What’s next on The Dentists Show?