This week we have an exceptional guest in Hussein Dajani, General Manager - Digital and Customer Experience Transformation - Africa, Middle East, India, and Turkey - Nissan Motor Co. He discusses his early career in Finance and banking and how he made the transition to digital and customer experience. He talks candidly about his experiences of working in the middle east, his challenges and wins and most importantly, how his drive and entrepreneurial spirit and experiences got him to where he is now. 

If you would like to be on the CX4CA show, please get in touch with us on twitter @thecx4cashow or subscribe to the newsletter at www.cx4ca.com and we will get in touch.

Piyush Chowhan, Group CIO discusses digital transformation in retail and how COVID has been a catalyst for CX transformation

The CX4CA podcast is one of a few podcasts that focusses on talking about Customer Experience and Digital Transformation in the emerging economies. We aim to bring guests from across all industries and brands to talk about their experiences with Customer Experience across the Middle East, Africa and India. In each episode, we will aim to extract real-world examples as well as touch on anectodes related to specific industries based on the guest. CX4CA translates to 'Customer Experience 4 Competitive Advantage' and we hope to empower our listeners with the experience of our guest speakers in the hope to help marketers and digital teams build better customer experiences.