Sumit Puri is obsessed with technology. In fact, he believes digital technology is the key to unlocking improved healthcare in emerging economies across Africa and South Asia. As the Global CTO of Evercare Group, Sumit and his team partner with 28 hospitals throughout India, Pakistan, Kenya, Nigeria and Bangladesh to provide affordable healthcare and improve the quality of life. 

In this episode of the CX4CA Show, Sumit shared his thoughts on how emerging technology is reshaping the landscape in emerging economies—particularly in the healthcare and financial services field.

The CX4CA Show - Hussein Dajani - GM, Nissan Middle East, Digital and Customer Experience

The CX4CA podcast is one of a few podcasts that focusses on talking about Customer Experience and Digital Transformation in the emerging economies. We aim to bring guests from across all industries and brands to talk about their experiences with Customer Experience across the Middle East, Africa and India. In each episode, we will aim to extract real-world examples as well as touch on anectodes related to specific industries based on the guest. CX4CA translates to 'Customer Experience 4 Competitive Advantage' and we hope to empower our listeners with the experience of our guest speakers in the hope to help marketers and digital teams build better customer experiences.