In this episode Jeremy and Ryan discuss how CX has been impacted by societal changes due to the COVID-19 pandemic.  We discuss the article, How CX can beat the coronavirus, by Janessa Carder.<a href='https://www.thedrum.com/opinion/2020/03/09/how-cx-can-beat-the-coronavirus'>https://www.thedrum.com/opinion/2020/03/09/how-cx-can-beat-the-coronavirus</a> You can reach the pod at <a href='mailto:cxangle@itelligencegroup.com'>cxangle@itelligencegroup.com</a>

5 CX Trends from COVID-19

Examining Customer Experience From Every Perspective