The Customer is NOT Always Right
The Customer is NOT Always Right
KKED
Cousin Ed, a restaurant owner in Los Angeles, shares his hilarious (and at times incredulous) stories of less-than-ideal customer interactions that are sadly just 'part-of-the-biz' in this space. Laugh along as he compares the restaurant customer dealings with the way he used to handle customer service quarrels when he ran liquor stores in da hood. WARNING: This podcast is NOT for the easily offended.
EP. 9: The Cause of Death is...
In this episode, we talk about the worst way Cousin Ed would want to go. We also explore slur etymology in depth.  WARNING: Explicit AF.
Mar 18, 2020
37 min
EP. 8: Cousin Ed's Theory of Everything Awful
Behavior expert Cousin Ed explains his theory of the root of all awfulness. The formula for developing general awfulness. We peel back the layers in this episode. 
Mar 7, 2020
28 min
EP. 7: Cons, Staff Disease, and Boogers, Oh My...
We often make assumptions about the opposite sex, and generally speaking, these assumptions stand true.  For example: Take the assumption that men are messier than women. If that's true, then the men's public restrooms must also be messier than women's public restrooms... Right? Maybe? One would hope? Cousin Ed is learning so many truths about the world... 
Feb 26, 2020
25 min
EP. 6: Can You Tell Them Apart
Please, for the sanity of Cousin Ed... When you call to order food from a restaurant, look at the menu in advance.  Also... we learn a lesson in judging a book by its cover.
Feb 18, 2020
15 min
EP. 5: Rubber Necks in the Kitchen
Cousin Ed's lobotomy isn't too far away. Plus a restaurant opening with the kind of behavior from customers that make the cake. Very politically incorrect.
Feb 7, 2020
11 min
EP. 4: Lifelong Lessons Learned From A Bad Haircut
Close your eyes for a second.  When you hear Julius Caesar, what hairstyle do you see? High, tight, micro-bangs pushed forward... Cousin Ed had such a haircut... And that, my friends has molded the Cousin Ed today. Walk in the shoes of these life long lessons from the worst haircut received in history.
Jan 31, 2020
16 min
EP. 3: Taco (and Taser) Tuesdays
Tuesdays used to be so much more than discounts on tacos... Cousin Ed recounts the simpler times when Tuesdays meant dusting off the 'ol Taser. WARNING: Explicit. Very Politically Incorrect.
Jan 25, 2020
11 min
EP. 2: The 3 Questions That Make Restaurant Owners Cringe...
Is there really no such thing as a stupid question? We explore this phrase in episode 2... Also Cousin Ed replies to a passionate 1-star review. WARNING: Explicit. NSFW. 
Jan 17, 2020
15 min
EP. 1: The Customer is NOT Always Right
In this first episode, get a tasting (if you will) of the shenanigans from customers who entitle themselves "always right".  Cousin Ed, a restaurant owner in Los Angeles, shares his hilarious (and at times incredulous) stories of less-than-ideal customer interactions that are sadly just 'part-of-the-biz' in this space. Laugh along as he compares the restaurant customer dealings with the way he used to handle customer service quarrels when he ran liquor stores in da hood. WARNING: This podcast is NOT for the easily offended. 
Jan 10, 2020
9 min