<ul> <li style="font-weight: 400;" aria-level="1">Quote “I used to say I was stuck in an abusive relationship with American Airlines.” </li> <li style="list-style: none; display: inline"> <ul> <li style="font-weight: 400;" aria-level="2">My first experience with an American Airline - is this the norm?</li> </ul> </li> <li style="font-weight: 400;" aria-level="1">Airlines are notoriously hated <ul> <li style="font-weight: 400;" aria-level="3">Was it the same customer experience regardless of which country the airline is from?</li> </ul> </li> <li style="list-style: none; display: inline"> <ul> <li style="font-weight: 400;" aria-level="2">How many different airlines have you used while jet setting?</li> </ul> </li> </ul> waitingforservice #customerexperience #customerservice #amastenumah

#98 Citizen Customer Services designed to fail

You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so broken and gives you the secrets to get around it.