- Leading people is hard - It is for the select few  - You do not and should not promote your best people

Episode 49 - The next Generation of Employees

You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so broken and gives you the secrets to get around it.