For nearly six decades, Penzone Salons + Spas has been recognized for its commitment to education, innovation, and culture. President & CEO Debbie Penzone shares how those values continue to shape the organization and introduces Base One, the company's new education and event space designed to foster learning, collaboration, and connection across the professional beauty community.

Antony Whitaker, founder of Grow My Salon Business and host of the Grow My Salon Business podcast, joins Gordon to explore 10 powerful trends shaping the future of salons. From shifting workforce dynamics and changing consumer expectations to the impact of demographics, the economy, and the environment, Antony shares sharp insights on the forces reshaping our industry.

By any measure, Sam Villa is one of the most renowned educators in the world. Sam joins us to discuss the power of connections and collaboration as well as his hopes for the future. We dig into the state of education for professionals as those with "influence" take to platforms and the front of classrooms throughout the industry.

At just 30 years old, Ameet Kallarackal is quickly becoming one of beauty's rising leaders. Gordon talks with the Glammatic co-founder about building a company straight out of college, learning leadership without a traditional mentor or boss, and his perspective on innovation, AI, and the future of salon technology.

As the founder and CEO of Phorest, Ronan Perceval has spent nearly two decades helping salons better understand their clients, their businesses, and the opportunities hidden within their data. In this episode, Gordon and Ronan discuss the evolving beauty tech landscape and its impact on salons - including how AI is NOT “changing everything”. 

Award-winning salon owner Michaella Blisset Williams is the founder and CEO of Salon 718, with eight locations across Brooklyn. A passionate industry leader and ICA Board member, Michaella brings a powerful perspective on leadership, culture, and team building that is highly relevant to the future salons.

Award-winning editorial stylist and texture artist Naeemah LaFond is known for blending fashion, culture, and creativity into bold, unforgettable looks. She has appeared on runways around the world as well as in Vogue, Glamour, Allure, ELLE, and WWD. The Global Brand Ambassador for Olaplex and Shark Beauty is Founder & Creative Director of Texture on Set, an annual conference focused on artistry and building community. Naeemah joins Gordon for an inspired conversation.

Michael Cole, one of the leading and most innovative voices in salon business education and coaching for over 30 years, is the co-founder of Salon Summit Business Center ("Summit") and the founder of the Salon Development Corporation. In 2023, Michael joined  the PCI Academy Leadership Team where he works with future professionals pushing the boundaries of innovation and education as it relates to coaching being foundational to every professional's future success. His Instagram profile, @MichaelColeInspires is a must follow account for any professional looking to thoughtfully grow their careers and/or larger businesses.

Tabatha Coffey is, without question, one of the most iconic, well-known, and most respected hairdressers on the planet today.  Her no-nonsense take on building a successful career and business in our industry has inspired countless professionals to greater success. Tabatha joins host and ICA General Manager Gordon Miller to discuss the power of our mindsets to impact our careers, businesses, and lives in profoundly positive ways.

Known throughout the industry as an absolute master of the art, craft, and business of hairdressing, Candy Shaw is also among Intercoiffure's most recognized and respected members. The 2025 NAHA Educator of the Year has been changing careers and lives for decades. In this episode, Candy brings us some of the stories, beliefs, and practices behind her most iconic career.