The Client Experience Podcast presents its next episode featuring our host Blake Godwin (Client Savvy), as well as Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are the client and employee experience innovators and pioneers in helping professional services companies understand and master the science and art of experience. In this episode, our leaders discuss organizationally altering your client experience journey. They discuss how you can deeply infuse CX and EX within an organization. Some of the discussions will touch on how operations can formalize client experience within your firm. How does your firm deliver a truly great experience operationally?  Make sure to visit our website or leave us a message via Anchor to be featured in our next episode. --- Send in a voice message: https://anchor.fm/clientexperience/message

The Client Experience Podcast presents its next episode featuring our host Blake Godwin (Client Savvy), as well as Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are the client and employee experience innovators and pioneers in helping professional services companies understand and master the science and art of experience. In the next episode of this series, the CX leaders discuss operations, marketing, and business development within professional services firms. Their strategies and remedies provide insights into how the firms can successfully implement change throughout their organizations. They discuss how CX touches every aspect of your organization. This is the perfect episode for firm leaders and divisional managers across organizations who want to challenge their culture and implement a client experience initiative for their organization. Make sure to visit our website or leave us a message via Anchor to be featured in our next episode. --- Send in a voice message: https://anchor.fm/clientexperience/message

The Client Experience Podcast presents its next episode featuring our host Blake Godwin (Client Savvy), as well as Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are the client and employee experience innovators and pioneers in helping professional services companies understand and master the science and art of experience. In this episode the CX leaders discuss operations, marketing, and business development within professional services firms. Their strategies and remedies provide insights into how the firms can successfully implement change throughout their organizations. They discuss how CX touches every aspect of your organization. This is the perfect episode for firm leaders and divisional managers across organizations who want to challenge their culture and implement a client experience initiative for their organization.  Make sure to visit our website or leave us a message via Anchor to be featured in our next episode. --- Send in a voice message: https://anchor.fm/clientexperience/message

The Client Experience Podcast presents its next episode featuring our host Blake Godwin (Client Savvy), as well as Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are the client and employee experience innovators and pioneers in helping professional services companies understand and master the science and art of experience. In this episode (a two-part series) the CX leaders discuss change management within professional services firms. Their strategies and remedies provide insights into how the firms can successfully implement change throughout their organizations. This episode features Tim Schroeder from Neumann Monson who discusses his firm's journey on their path to client experience excellence. This ever-evolving journey never ends, as Tim explains throughout the episode.  Make sure to visit our website or leave us a message via Anchor to be featured in our next episode. --- Send in a voice message: https://anchor.fm/clientexperience/message

The Client Experience Podcast presents its 6th episode featuring our host Blake Godwin (Client Savvy), as well as Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are the client and employee experience innovators and pioneers in helping professional services companies understand and master the science and art of experience.  In this episode (a two-part series) the CX leaders discuss change management within professional services firms. Their strategies and remedies provide insights into how the firms can successfully implement change throughout their organizations. Make sure to join us on our next episode with Tim Schroeder from Neumann Monson to continue the conversation.  Make sure to visit our website or leave us a message via Anchor to be featured in our next episode. --- Send in a voice message: https://anchor.fm/clientexperience/message

The Client Experience Podcast presents its 5th episode featuring Blake Godwin (Client Savvy), Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy) along with our guest, Chad Clinehens, CEO from Zweig Group. In this episode, Chad joins in the conversation to talk about how a formalized Client Experience and Employee Experience program can play a big part in firms being recognized as the “Best Firm to Work For” and what those firms are doing differently to win those awards. Make sure to visit our website at http://www.clientexperience.com/ or leave us a message via Anchor (https://anchor.fm/clientexperience/message) to be featured in our next episode. --- Send in a voice message: https://anchor.fm/clientexperience/message

The Client Experience Podcast presents its third episode featuring Blake Godwin (Client Savvy), Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are client and employee experience innovators and pioneers in helping professional services companies understand and master the science and art of experience. In this episode, we discuss mergers and acquisitions, especially during this current situation.  Make sure to visit our website at http://www.clientexperience.com/ or leave us a message via Anchor (https://anchor.fm/clientexperience/message) to be featured in our next episode. --- Send in a voice message: https://anchor.fm/clientexperience/message

The Client Experience Podcast presents its third episode featuring Blake Godwin (Client Savvy), Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are client experience innovators and pioneers in helping professional services companies understand and master the science and art of CX and EX. In this episode, we discuss how firms can be innovative and drive value for clients during challenging times, innovative ideas for remote work, and finding new ways to remotely interact with those that matter most in your lives and within your organizations. Make sure to visit our website at http://www.clientexperience.com/ or leave us a message via Anchor (https://anchor.fm/clientexperience/message) to be featured in our next episode. --- Send in a voice message: https://anchor.fm/clientexperience/message

The Client Experience Podcast presents its second episode featuring Blake Godwin (Client Savvy), Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are client experience innovators and pioneers in helping professional services companies understand and master the science and art of CX and EX. In this episode, we discuss how firms can be innovative with their crisis responses, dealing with remote work, and finding new ways to remotely interact with their clients. Make sure to visit our website at www.clientexperience.com or leave us a message via Anchor to be featured in our next episode. --- Send in a voice message: https://anchor.fm/clientexperience/message

The Client Experience Podcast presents its first episode featuring Blake Godwin (Client Savvy), Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are client experience innovators and pioneers in helping professional services companies understand and master the science and art of CX. In this episode, we discuss how firms can be innovative with their COVID-19 responses, dealing with remote work, and finding new ways to remotely interact with their clients.  Make sure to visit our website at www.clientexperience.com or leave us a message via Anchor to be featured in our next episode.  --- Send in a voice message: https://anchor.fm/clientexperience/message