The Change Management Podcast
The Change Management Podcast
University of South Wales
The Change Management Podcast takes a deep dive into thinking clearly during times of change. We explore how leaders can focus on what will ultimately help the organisation to thrive. Season 1 and 2 of the podcast features experts in organisational change and is hosted by Dr Louise Bright, Director of Research and Business Engagement at the University of South Wales Season 3 explores the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield from USW.
S4E4 Digital Health Revolution: How do we change Big Data to Smart Data?
In this episode we will chat to James Boyd, Professor of public health at La Trobe University Australia, about the Digital Health Revolution and how we change Big Data to Smart Data. The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales. To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business.
Mar 29, 2022
16 min
S4E3 Using Design Approaches to Inform Strategy
In this episode we will discuss how clinical and digital strategy are brought together using the national Clinical Framework. We will cover the importance of good clinical engagement, and the use of design principles as an approach to informing strategy, and how 'Informaticians' play a key roll in facilitating this. We're joined by Allan Wardhaugh, Interim Clinical Programme Director: National Clinical Framework.  The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales. To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business.
Mar 22, 2022
22 min
S4E2 Global Trends in Digital Health
In this episode we explore digital health and med tech; learning from the pandemic response; and the future digital health strategy for Wales. Our guest is Ifan Evans, Executive Director of Strategy at Digital Health and Care Wales and previously Director of Digital Technology and Transformation at Welsh Government. The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales. To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business.
Mar 15, 2022
29 min
S4E1 Digital Transformation in Healthcare – What it really means
In season 4, we explore the concept of Digital Transformation, how it can apply to organisations and how it works in practice. We discuss how digital transformation can help any organisation become an agile one.  In this episode we discuss what digital transformation in health care really means and explore the differences between the leadership and change challenges. We're joined by guest Bob Hudson, Interim Chair at Digital Health and Care Wales, Visiting Professor and Co-Director of the Intensive Learning Academy at the University of South Wales.  The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales. To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business.
Mar 15, 2022
21 min
S3E6. Impact Driven Design
In this episode we explore the concept of Design Thinking in business and how it can leads to innovation by focusing on your customer’s needs. Hosts Professor Jonathan Deacon and Phil Harfield are joined by Simon Hall from Airway Medical. To find out more about this podcast and our business services at USW visit southwales.ac.uk/business
Sep 9, 2021
27 min
S3E5. Leading Service Re-design
The unprecedented challenges we have experienced in planning and delivering all aspects of health and care services during the COVID-19 pandemic have acted as a catalyst for testing innovative, outcome focused approaches.  This has brought a new focus to how we deliver safe, person-centred services in these exceptional circumstances, and an opportunity to take learning and modernise, with a view to future-proofing our services. Hosts Professor Jonathan Deacon and Phil Harfield are joined by Bob Hudson, Interim Chair of Digital Health and Care Wales. To find out more about this podcast and our business services at USW visit southwales.ac.uk/business
Sep 2, 2021
28 min
S3E4. Creating a Culture of Innovation
Everyone can be a “designer”. In this episode we discuss how to foster creativity amongst our teams. We explore strategies for creativity and serve a checklist for leaders who want to create a culture where ideas flow. We also talk about failure, and how it can be a breeding ground for innovation. Hosts Professor Jonathan Deacon and Phil Harfield are joined by Sophie Evan-Hughes, UX Manager at Confused.com. To find out more about this podcast and our business services at USW visit southwales.ac.uk/business
Aug 26, 2021
27 min
S3E3. Human Centred and Responsible Organisations
In this episode we discuss opportunities for organisations to ‘redefine success in business’, through being responsive to environmental and social innovation drivers. Jonathan and Phil are joined by guest Adam Fletcher from the British Heart Foundation. In this season of The Change Management Podcast we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. To find out more about this podcast and our business services at the University of South Wales visit southwales.ac.uk/business.
Aug 19, 2021
26 min
S3E2. Customer Experience
In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we will be discussing how customers are motivated and digitally empowered to seek out ‘meaningful’ experiences with organisations. As well as exploring how organisations can better use customer insights to drive change from within. We're joined by our guest, Paul Laughlin, Director of Paul Laughlin Consultancy. To find out more about this podcast and our business services at USW visit southwales.ac.uk/business
Aug 11, 2021
26 min
S3E1. Design Thinking in Business
Welcome to season 3 of The Change Management Podcast. In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we introduce the concept of Design Thinking and how it leads to innovation and improved problem solving by focusing on your customer’s needs. We're joined by our guest, Delivery Coach, Damien Sangster. To find out more about this podcast and our business services at USW visit southwales.ac.uk/business
Aug 5, 2021
26 min
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