The Business Fix
The Business Fix
Josh Troche and Chrissy Myers
The Policy Paradox: Why More Rules Create Worse Leaders
51 minutes Posted Aug 5, 2026 at 6:00 am.
Introduction & The "Josh Policy"
Vacation Catch-Up & Motorcycle Stories
Building Culture vs. Dusty Binders
The 3 P's: Purpose, Practice & Protection
The "Nice Leader Trap" & Favoritism
Legal Liabilities of Unenforced Policies
4 Questions to Ask Before Adding a New Policy
SOPs vs. Rules: Escaping the "Cop Trap"
The "Bob Test": Stop Panic Policy-Making
Client Customizations: The Copy-Paste-Change Method
Managing Star Performers Who Ignore Rules
Handbooks as Culture vs. Legal Shields
Key Takeaways & Episode Wrap-Up
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51:45
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Show notes
Send us Fan Mail Most businesses don't have a policy problem, they have a leadership problem. In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest mistakes business owners and managers make: creating new policies every time an employee makes a bad decision. How many "Josh Policies" exist in your business? You know the ones... a single employee breaks a rule, and suddenly everyone has to live with another page in the employee handbook. The result? Massive policy manu...